Automotive dealerships and repair shops rely a great deal on phone traffic. As a rule of thumb, 70% of these callers are placed on-hold. The Auto On Hold Profit System can convert this hold-time into a powerful opportunity to up-sell, cross promote, highlight specials and lesser known services.
Here’s what the Auto on Hold Profit System can do for your dealership or repair shop:
1. Generate more business for your sales, service and parts departments.
2. Emphasize the importance of having skilled technicians take care of their vehicle’s every need.
3. Greatly reduce hang-ups – thus increasing your overall revenue.
4. Enhance your dealership and/or body shop image.
5. Answer caller’s common questions – hours, website, location, etc. (This will free your staff up for more important questions and inquiries.)
6. Emphasize the importance of regular vehicle maintenance schedule.
7. Brag about your dealership’s reputation, history, community involvement and specials. Use your hold-time to tell callers about your loaner car program, or well-equipped waiting room.
8. Convert callers into true walk-in prospects for your dealership and/or body shop.
9. Generate excitement about new vehicle models. Generate additional test-drives – thus additional sales.
10. Educate callers about your service appointment cancellation policy – reducing no-shows!
Call today to learn more about the Auto On Hold Profit System. 1-866-359-4653.
Whether you represent a single automotive dealership or repair shop or a system of 1000+ locations, we can help communicate, educate, and improve your on-hold experience. Call for more information about the Auto On Hold Profit System. 1-866-359-4653.
Mike C, Chapdelaine Pontiac Buick GMC
“Just wanted to tell you how pleased wea are with on-hold service that we are receiving… The sound quality on the on-hold programs that you have given us is tremendous. The equipment is simple and easy to use. The comments that we are getting from our customers are incredible. The turnaround time when we make a change is unbelievable. It is literally two days and the disc is back. Keep up the grerat work. We are more than pleased and thanks again!”
Alf C., MIDAS
“The recording is excellent and I will recommend it to all of the business owners that I know. Thank you!”
Steve L, Cardinal Honda
“Very high audio quality and just a great overall value. I highly recommend you guys and appreciate all of your help.”
John M, Brady Stannard Chevrolet Cadillac
“We have received many compliments on your service. Keep up the great work. We’re looking forward to doing business in the future.”