NEWS ALERT: RECENTLY SEEN US AT A NATIONAL VETERINARY TRADESHOW? CALL 1-866-359-4653 FOR POST-SHOW PROMOTIONS!
Vet On Hold Marketing: More clients, more revenue, more profit!
If you work in a veterinary office, you know exactly how much phone traffic exists day in and day out. 70% of callers are put on hold. This is where the right on hold system makes all the difference. What are the most common questions your office receives every day? By answering this question, and setting up your on-hold accordingly, your valued staff will spend less time answering the phones, and more time caring for Fido and Fluffy.
The right on hold message will also increase your business. People love their pets and want nothing but the best for them. The on hold message is the customer’s first impression of your office. If you show your customers that it is a warm, caring environment with people who really know their stuff, your customers will feel good about trusting you with their pets, plus they may tell a friend or two. Our on-hold marketing service (in place in veterinary clinics, hospitals, and grooming centers nationwide) has been prompting callers to inquire about lesser-known services and available products.
Here is just some of what you can convey through your Vet On Hold Marketing:
1. Emphasize that you are a caring, knowledgeable facility where customers can bring their pets with confidence.
2. Depending on the season, provide your customers with timely advice.
3. Remind pet owners to stay up-to-date on vaccinations.
4. Advertise specialties including boarding and prescription services.
5. Advise callers on fleas, allergies and so much more.
6. Emphasize your medical services, diagnostic services, surgery, dental care, pharmacy, and more!
7. Brag about your latest technology!
8. Educate callers about your boarding, grooming, and lesser-known services.
9. Arthritis, skin infections, dental messages, new treatments!
10. Pet tips, do's and don'ts, clinic news, fun facts, and much much more!
The only limits are your own!
Call to learn more about the Veterinary On-Hold Profit System. 1-866-359-4653.
Norm M., Mayfair Animal Hospital
“Just wanted to tell you just how pleased we are with your services and how wonderful the response has been from our clients. It's really increased the presence of the hospital and I think our clients appreciate the opportunity to hear about our other services and keep them informed about pet-care. Again, you guys are doing a great job, you reach out and talk to us on a regular basis and keep us informed and we do appreciate it. Best of luck to you, thank you!"”
Rhonda S, Madison Animal Hospital
“Clients love it - it's working beautifully. It's great, thanks!! We've received many compliments on the professional on-hold messages.”