Add Custom Telephone On Hold Marketing to Your Mitel MiCloud Connect Phone System
Note: you must be a Decision Maker or Phone Manager to upload your custom Telephone On Hold marketing for your Mitel MiCloud Connect phone system.
To add the TelephoneOnHold.com message on hold audio file to use as an on hold music resource:
Log in to the “MiCloud Connect” Portal
On the “Phone System” menu, click “On Hold Music”
Under “Manage Files”, click “Add Music” in the toolbar
The “Upload On Hold Music” dialog box will display
Next to “File to Upload”, click “Browse”
Navigate to your computer & select the TelephoneOnHold.com custom music on hold audio file to upload, and then click “Open”
In the “Description” field, enter a short description of the on hold music audio
Click “OK” to add the on hold music resource
Questions? Call 1-888-321-8477 or visit TelephoneOnHold.com, part of the OnHold.com family.
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"Doughnut" leave your callers in a hole on hold! Custom music on hold messaging informs, educates, and entertains callers. Increase revenue while reinforcing your experience, history, and services.
Contact Telephone On Hold (part of the OnHold.com family) at 1-888-321-8477.
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Customized on hold music and messaging for chiropractic offices will educate, impress and entertain patients while they are on hold. Reinforce the benefits of chiropractic care while you tell patients about your other treatment options, massage offerings, supplements, and much more. Call our team to learn more: 1-888-321-8477.
Contact the marketing experts at TelephoneOnHold.com for help improving your business – and your bottom line!
What a caller hears on hold can change their perception of your business. A poor quality music on hold program might just have callers thinking your business is subpar as well. While a high-quality on hold marketing program will enhance your business image. Especially during the last year, businesses have experienced a marked increase in calls. How those callers are supported makes the difference between holding and hanging up.
Our own music on hold marketing guru was highlighted in this Boston Globe article about the importance of a top-quality caller experience. Justin Ginsberg, president of OnHold.com, which customizes music and messages for phone systems, says the pandemic has prompted industries of all sorts — medical, travel, retail — to reevaluate what they’re communicating to their customers on hold. Often, he says, the answer is not much. “People don’t like having their time wasted,” Ginsberg says. “If you’re making them wait, you might as well answer questions, direct them to resources that can satisfy their needs right now.”
Telephone On Hold, Part of the OnHold.com Family | 1-888-321-8477
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You’ll need the audio on hold program provided by Telephone On Hold and your custom marketing on hold will be up & running with your Verizon One Talk phone service in no time!
Add a custom music on hold program to your Verizon One Talk phone service by following these instructions:
Log in to your Verizon One Talk “My Business” web portal:
From the 'Product Tools' section, click One Talk.
From the dropdown, select the appropriate group then click the Features tab.
From the 'Business Features' section, select Music On Hold.
Click the Feature Settings switch to enable or disable.
Select “Upload custom music”
Click Upload then select the TelephoneOnHold.com custom message on hold program file from your computer
You’re ready to play your Telephone On Hold custom music on hold messaging to every caller via your Verizon One Talk phone service!
Questions? Call Telephone OnHold, Part of the OnHold.com Family, at 1-888-321-8477!
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Note: Information is current as of 12/2020. Please contact your Verizon One Talk agent to ensure this feature is available to you.
You’ll need the audio file provided by Telephone On Hold, and your custom music on hold marketing will be playing on your Weave phone system in no time!
We have extensive experience creating custom message on hold for Weave (and many other phone systems). To add your Telephone On Hold marketing on hold to your Weave practice phone system:
A tip from the dental marketing authorities at TelephoneOnHold.com – use on hold messaging to remind callers about additional revenue boosting services you offer such as custom-fitted mouth guards.
Questions? Call TelephoneOnHold.com (part of the OnHold.com family) at 1-888-321-8477!
Instructions accurate as of 2/2020
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Every caller on hold is an opportunity. While you have their undivided attention, communicate your expertise, special promotions, additional services and more. If just one caller per day asks about a product or service they heard about on hold, you’ve created a great opportunity to increase revenue.
Look no further than Telephone On Hold (part of the OnHold.com family), for a professional and affordable on hold solution. Our in-house studios and support make for an amazingly simple process, and our competitive rates can’t be beat! But don’t take our word for it. why not have a listen to a custom on hold demo with absolutely no obligation to buy? Just fill out the form at TelephoneOnHold.com or OnHold.com for a custom demo and one of our experts will contact you right away and in just 5 minutes, we’ll give you the details and a custom quote.
Visit Telephone On Hold (part of the OnHold.com family) or call 1-888-321-8477.
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Did you know that music on hold was inadvertently created by Alfred Levy in 1962 when he noticed his telephone system's on hold was picking up signal from the radio station next door? Although, it is no longer legal to play the radio on hold - just one of the many reasons custom, legal music on hold messaging will enhance your business! Telephone On Hold will create a customized marketing on hold program to instruct & entertain your callers, while increasing revenue for your business.
Visit TelephoneOnHold.com (part of the OnHold.com family) or call 1-888-321-8477 to learn more.
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Customized music on hold is quick and easy with TelephoneOnHold.com
(part of the OnHold.com family)
Custom scripting, professional narration, and studio productions are created to impress callers, educate them about available services and products, and to keep them from hanging up.
Visit TelephoneOnHold.com or OnHold.com for more info or call 1-888-321-8477 for more information.
Car dealerships, automotive repair shops, and rental agencies rely on TelephoneOnHold.com for their music on hold marketing needs.
Automotive dealerships and repair shops rely a great deal on phone traffic. As a rule of thumb, 70% of these callers are placed on-hold. The Auto On Hold Profit System can convert this hold-time into a powerful opportunity to up-sell, cross promote, highlight specials and lesser known services.
Here’s what the Auto on Hold Profit System can do for your dealership or repair shop:
1. Generate more business for your sales, service and parts departments.
2. Emphasize the importance of having skilled technicians take care of their vehicle’s every need.
3. Greatly reduce hang-ups – thus increasing your overall revenue.
4. Enhance your dealership and/or body shop image.
5. Answer caller’s common questions – hours, website, location, etc. (This will free your staff up for more important questions and inquiries.)
6. Emphasize the importance of regular vehicle maintenance schedule.
7. Brag about your dealership’s reputation, history, community involvement and specials. Use your hold-time to tell callers about your loaner car program, or well-equipped waiting room.
8. Convert callers into true walk-in prospects for your dealership and/or body shop.
9. Generate excitement about new vehicle models. Generate additional test-drives – thus additional sales.
10. Educate callers about your service appointment cancellation policy – reducing no-shows!
Call today to learn more about the Auto On Hold Profit System. 1-888-321-8477
TelephoneOnHold.com, Part of the OnHold.com Family
You can plug a TelephoneOnHold.com music on hold player into the music on hold jack on the back of the communications server. The input jack is located between the line 1 jack and the INIT switch. It is a standard ⅛ inch mono audio jack. A patch cable may be required to go between the audio player and the X16.
From the XBLUE X16 phone:
You’re ready to play your TelephoneOnHold.com customized music on hold messaging to every caller on your XBLUE X16 telephones!
Questions? Call TelephoneOnHold.com, part of the OnHold.com family, at 1-888-321-8477.
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Telephone On Hold Music On Hold for VoIP Phone Systems
Most Internet based phone systems allow for upload of custom music on hold messages. An important detail to ask your Internet phone provider is how your music on hold message plays – whether it starts at the beginning every time a call is placed on hold or runs in a loop, or if they allow randomization of telephone on hold audio file playback. A professional audio studio knows how to create on hold messaging to work best with any of these scenarios.
Call TelephoneOnHold.com, part of the OnHold.com family, at 1-888-321-8477 to learn more!
TelephoneOnHold.com | 1-888-321-8477
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Did you know that about 73% of the land in the continental United States is privately owned? That means that landowners can be a driving force when it comes to conservation in this country. If each American landowner converted half of their yard to productive native plants – which can also be quite beautiful and relatively carefree – we could restore more than 20 million acres of ecologic wasteland to productive ecosystems that would support healthy insect populations, birds, and more. That’s more than the combined areas of the Everglades, Yellowstone, Yosemite, Grand Teton, Canyonlands, Mount Rainier, North Cascades, Badlands, Olympic, Sequoia, Grand Canyon, Denali and the Great Smoky Mountains national parks. Lawn grass may be a status symbol, but it’s an ecologically destructive one that does not support diverse food webs and vital pollinator communities. It also contributes to water and air pollution due to the chemicals and gasoline used to maintain it. In total, lawns in the continental United States cover an area the size of New England. Do the earth a favor – and convert some of your yard to productive native plants. And, at TelephoneOnHold.com, we hope you do your callers a favor – and entertain and inform them with great music on hold.
TelephoneOnHold.com (Part of the OnHold.com family)
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Public Health Emergency On Hold Messaging Offered for Free to Overwhelmed Businesses by OnHold.com (Parent of Telephone On Hold)
Press Release (ePRNews.com) - MONTVALE, NJ – In an effort to support medical facilities, hospitals, dental practices, schools, restaurants and general businesses, OnHold.com is offering complimentary downloadable music on hold messages. These informative on hold messages help businesses get the word out regarding guidelines for living and working within the uncertainty and anxiety of the Coronavirus COVID-19. The information contained in the on hold messages is disseminated from trustworthy resources such as the Center for Disease Control and Prevention (CDC), World Health Organization (WHO) and Small Business Administration (SBA).
“These are extraordinary, uncharted times and we want to do our part to assist in providing accurate, reassuring information to the public” says Justin Ginsberg, President of OnHold.com, a production company that specializes in professionally produced telephone audio on hold and phone messages. “We’re hearing from a number of clients across all sectors that they are experiencing a much higher call volume, with longer hold times” says Ginsberg. “If offering some practical, complimentary on hold messages to any business helps manage some of the anxiety, we’re happy to be of service.”
OnHold.com offers the following suggestions for creating a compassionate, enhanced caller experience, particularly during crisis management:
About OnHold.com (parent of Telephone On Hold):
New Jersey audio production company specializing in professionally recorded and produced music-on-hold, auto-attendant, IVR and voicemail messaging for over 10,000 businesses in all industries including dental, veterinary, medical, travel, restaurant and retail. Custom productions include professionally scripted and narrated recordings delivered to client phone systems/call centers. For more information, visit www.onhold.com or contact 1-888-321-8477.
OnHold.com | 1-888-321-8477
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Telephone On Hold
We're here to help your business create a great on-hold experience. We've been very fortunate to assist thousands of small and large businesses with their on-hold marketing. Have fun reading a few posts of our blog! Have a question? Give us a call at 1-866-359-4653.
Music On Hold Marketing
Call us for a complimentary
music on hold consultation:
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