Plastic Surgery Office Music On Hold Message Presentation

Take a listen to our featured Plastic
​Surgery Client Program

Plastic surgeons understand the value of their phone calls.  The telephone is the lifeline of their business.  Appointments are being set, inquiries are made, and appointments are being confirmed or shifted.  

Over 70% of callers to plastic surgery offices are placed on-hold.   And, the average hold time is over 40-seconds.  This is an opportunity to communicate, educate and impress your patients with a professionally produced music and messaging on-hold solution.

A properly created on-hold campaign will complement all of your office's external marketing efforts; from radio and TV to print and social media, it will all come together with a timely, impressive program written just for your office and updated on your schedule.

Plastic Surgery Music On Hold Messaging Experts

Music On Hold Messaging for Plastic Surgery Offices

Whether they are calling for an appointment or an initial treatment inquiry, you can “wow” them with an amazing on-hold experience.   Reinforce the benefits of plastic surgery, educate patients about the extensive treatment options available, your credentials, and much much more.

Here’s what the Plastic Surgery On-Hold Marketing can do for your office:

• Create a comfortable, luxurious, and relaxing audio environment for your patients.  It's no secret that callers can be anxious - so this is a great time to comfort patients and create a professional image.
  
• Generate more revenue for your office.  Tell your callers about your upcoming events including office "open houses", talks, and more.  Share with your patients about all of the surgical and non-surgical cosmetic offerings that are currently available.  
  
• Dramatically reduce your no-shows.  Use your on-hold solution to tell your clients about your cancellation policy and watch your no-shows decrease.  This will reinforce the importance of keeping scheduled appointments and treatments.
  
• Increase referrals and word of mouth advertising by telling your patients about your “referral program!”
  
• Educate your clients about lesser-known services.  Maybe they know about your breast augmentation, but do all of your callers know about your injectable treatment options?  Let your on-hold marketing system tell them about it!
  
• Use this as an opportunity to brag about the credentials of the doctor including board certifications, continuing education, and much more.
  
• Answer common questions – freeing up your staff.  Where are you located?   What are your hours of operation?  Do you have a website?  Let your on-hold system spread the word!  Is your office on Facebook or Twitter? 
  
• Highlight new technology and up and coming treatment options. This is a captive audience!  Who wouldn’t want to hear about whats new? 
  
• Reduce caller frustration and caller abandonment by making the time productive for your callers.
  
• Enhance the overall image of your office. After all, this will likely be the first impression your patients have of your office.  Remember, the first impression is the lasting one.

Learn more about plastic surgery on hold messaging at OnHold.com's plastic surgery page.

Call today to learn more about the Plastic Surgery On-Hold Profit System. 1-866-359-4653. 

Andrew Sarnoff, Executive Director of Cosmetique
Thanks to you and your team for the great job on producing our telephoneonhold recording.  You helped make it an easy, seamless process -- the vocal talent and music background, along with the assistance with the script was most appreciated.  Not to mention that the turnover time was amazing.  Also appreciated the support you gave when it came time to go "live" in our office.  Fantastic!

Read more testimonials from clients by visiting our testimonials page.

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Plastic Surgery Music On Hold Messages Case Study

Plastic Surgery Industry Seasonal Music and Message On Hold Content Ideas from TelehoneOnHold.com

Winter
The upcoming holidays are a great time to remind callers to consider both surgical and non-surgical procedures. As there are typically more long holiday weekends during the winter, this allows for easier recovery time. The colder weather allows for more concealing clothing, which can cover up healing scars & bruising.

Spring
Educate callers on the benefits of cosmetic surgery before the summer months. Remind callers about liposuction – bathing suit season is just around the corner. Upcoming weddings, reunions and family gatherings are a great time for patients to consider surgical or non-surgical treatments.

Summer
As Summer is typically a slower time for plastic surgery procedures, this is a perfect time to educate callers about your injectable treatment offerings. A reminder to consider surgical or non-surgical treatments for weddings, reunions and family gatherings should be included.

Fall
This is a great time to promote your skin resurfacing treatments as this allows time for a second pre-holiday treatment. The upcoming holidays are a great time to remind callers to consider both surgical and non-surgical procedures. Be sure to remind callers about your skin care product offerings! Also, this is a great time to encourage callers to purchase gift certificates.

Enhance your plastic surgery office's 

hold experience  with music on hold

with custom messaging.  It's quick, easy

and affordable.  Contact us for a free

on-hold quote and consultation.

1-866-359-4653

The Plastic Surgery Music On Hold Messaging Process 

Our quick process generally takes inside of a week start to finish.  Need it faster?  Just tell us!

Discovery Interview

We learn about your office via a comprehensive phone interview and by visiting your website. What cosmetic options, reconstructive procedures does your office offer? As well, we learn about available injectables, the doctor(s) background, and post op procedures.

Custom Scripting

Our creative department will write a custom script (approx. 900 words) for you to review and approve. This script is intended to market your practice while it calms patient nerves and allays financial fears. It can be updated seasonally, too.

Studio Production

Upon approval, your script will be produced with your selection of voice & music from our soundstage and will be delivered in the appropriate format for the supplied on-hold player or your VoIP phone system.