Doyle Pope, Key Evidence Lock & Safe Inc.
OMG I love it!!!! Sounds so professional! You have a very happy customer :-)
Dr. Mike Giulianelli, Champlain Smile Solutions
I was amazed at how streamlined and easy working with Telephone-On-Hold was. We had our scripts and final product completed very quickly! Louanne was very attentive and prompt in all communications. Very happy with their service and would recommend them to any business no matter how large or small.
Jodi Lampert, DDS
ANYTIME I call Telephone On Hold I am greeted with a smile. You can actually feel it over the phone! My questions are always answered and the issues resolved to my satisfaction. I never feel talked down to because of my lack of computer savvy. They always give me all the time I need. Their staff makes me feel like a VIP, and that is what I call excellent customer service.
Ryan Dell, Image Depot Express
I just want to take a moment to tell you how pleased we have been with the service on our account. The creative department always delivers a well-written script, even when we give a vague description of what we want to say. Louanne gets back to us very promptly on any additional recordings we need to make or any script changes we request. The entire team at TelephoneOnHold.com is top notch!
Donna Saltsman, DJ Conley Associates, Inc
I think you guys are the best I've ever worked with!
Sharon Schilling, Capital City Spay & Neuter
Capital City Spay & Neuter is extremely satisfied with the professionalism and expertise exhibited by Telephone On Hold's team - especially, Justin and Louanne. Telephone On Hold is a great investment for our veterinary practice and we have received many positive comments from customers. We would recommend Telephone On Hold to any company who is looking for excellence and professionalism and customer service.
Thomas Wink, Virtuoso Graphics
We recommend your company to all of our clients when they ask who does our on-hold messaging. Not only am I completely happy with your professional service and staff, I am also impressed with how fast your service is in creating new on-hold messages for my business. At the start of 2013, my bookkeeper told me I should make some budget cuts. I actually dropped on-line marketing so I can keep Telephone On Hold's service going! I felt it was more important to keep the clients that call me and not spend all that money hoping to get new clients. Telephone On Hold is my savior! Thank you!
Jack Brooks, Mile High United Way
We are in our second month of service with Telephone On Hold, and we couldn’t be happier. Because your voice talents are so professional and you offer a wide variety of expressive music beds, Telephone On Hold speaks very well for Mile High United Way. Your turnaround time is excellent. We do thank you for the fine job you are doing and would highly recommend Telephone On Hold to anyone seeking a professional on-hold messaging service. Keep up the good work!
Dr. Sam Saleh, Ora Dentistry Spa
Telephone On Hold has been a pleasure to work with. The staff are knowledgeable and extremely helpful. I would not hesitate to recommend their services. Thank you for your great work!
Eric Hollinshead, Senior Interactive Designer at The Pedowitz Group
Telephone On Hold produces high quality voice overs for all of our media needs. Their fast service, quick response time and desire to deliver superior product is why we keep coming back. Thank you to everyone on the team for always exceeding our expectations.
Judith Krupnick, Cherry Hill Volvo
Wow!!!!!!!!! Great Job! Fabulous music choice.
Victor Liu, Link High Technologies
This is the 2nd time we have used Telephone On Hold to record our auto attendant greetings and message on hold. It was done quickly and professionally. Will use again and again!
Mark Adelson, Tranquility Spa
Telephone On Hold is a sales tool that a business cannot do without and not only only pays for itself it makes continuous sales while completing a previous call. Justin's professional audio presentation hits it out of the park month after month or for my business season after season. As an owner of a day spa having a full menu and specials while on hold and limited time, keeping the listener focused on the information is key. How he and his associates do that is the reason we have recommended Telephone On Hold to other businesses.
Dr. Kimberly Key
Absolutely fantastic! We are so happy!! Thank you. Your company will definitely get my recommendation.
Jennifer Parker, Collier Dental
Great Service!!! I have been very impressed with the patience and service Telephone On Hold provides. I would recommend this company to anyone who runs a business.
Richie Harris - office of Dr. Dina Harris Rodriguez, DMD
What a great experience dealing with Telephone On hold! The professionalism and expertise exhibited by Justin and his staff far exceeded our expectations. We are certain that our dental practice will enjoy an increase in patient appointments thanks to their great service. I have already referred Telephone On Hold to other dental practices.
Donna Gates, Meadowcrest ENT
The on-hold music and marketing system is working just fine... sounds great! This was an impressively easy process! Thank you!
Kerry Mossler, Cenra Health
TelephoneOnHold is a great company to work with...Fast results, great customer service. and very professional. I have used TelephoneOnHold for years, and have always been pleased! Justin does excellent work.
Dr. Kristen Donohue, Sunshine Dentists
As a customer of TelephoneOnHold and having worked directly with Justin since 2008, I cannot say enough about how professional and easy it is to work with him. He quickly turns around our requests into results. And he happens to be extremely funny, friendly and energetic. I love this company and, in particular, I really appreciate Justin.
Traci Lewis, Bartram Dental Center
I am so happy with Telephone On Hold! Their process was much simpler and easier than a previous on-hold solution that we tried in the past. With Telephone On Hold, saying I was pleasantly surprised is an understatement. Justin, our personal representative, was so easy to work with and I think the entire process took just a couple days! It was so easy to install and use with our current phone system too! I would highly recommend Telephone On Hold to any business looking to take advantage of every moment you have with your customers
Bill Harris, Better Beverages
I just installed the system. Fantastic! I'll definitely spread the word.
Chris D'Amore, Brickside Grille
Fast and courteous service as always!
Don Osinski, Modern Gas
Outstanding! As always, it is a pleasure to do business with you
Grant Garl, Fit 'N' Furry Pet Resort & Training Center
Telephone on Hold, Justin in particular, was a pleasure to work with! Early last year I inquired about doing a message on hold. One direct phone call was all it took. Justin took the call and enthusiastically explained what the service is how it works and the cost of three different programs. There was no pressure to buy (greatly appreciated) and he followed up promptly with a personalized e-mail showing me everything he'd told me on the phone. When I did decide to go ahead, about 9 months later, a quick call to Justin was all it took. He remembered me like it was yesterday and picked up right where he'd left off. Then he forwarded me a simple form to fill out and 3 days later I had my little black Message on Hold box to plug into out phone system. After a few back and forth e-mails to create our customized script, choosing the announcer voice and background music I had the completed audio file in my e-mail box. Uploading the file to the black box was simple and it has been running without any problems ever since! I highly recommend Telephone on Hold. I feel like I have made a friend even though I never saw or met him face to face. Anyone reading this is welcome to call me at 707-769-7387, make sure to ask our receptionist to put you on hold for at least a minute (5 if you have time to hear it all) to hear what Telephone on Hold did for us.
Dr. Fran Clairmont, Abington Dental Associates
I loved it! Thank you. The voice and music were great. I wanted to let you know how pleased everybody is with the telephone hold message. It has integrated perfectly with our expectations. I appreciate how fast we were able to engage it and will recommend to others in need.
Olga Lorenzo, Family Dentistry
Telephone On Hold was a great, inexpensive investment for our office! We can now market our new products and specials to our patients while they are on hold. What better way to make use of our patients time while they wait? The customer service at Telephone On Hold is outstanding, they really made sure that we were satisfied with the product. I would definitely recommend Telephone On Hold to a friend.
David Venier, FAST Air/Heat - Plumbing/Gas - Electrical
Got the system and installed it without a hitch. It sounds great! Thanks for the expedited service!
Chris K, ThugFashion.com
Justin was outstanding & professional throughout the process of getting our custom hold music produced. I am an extremely satisfied customer and have already referred others to you. Voice blue (and all of your voices) are very unique & appealing. I was very pleased to have had the opportunity to partner with your company and assure you that I will be back in the future whenever I need to update my custom greetings & hold music. Thanks a lot to Justin and anybody else who took part in this amazing production!
Annie Ellis, Ellis Family Dentistry
We were truly impressed with the quality and professionalism of Telephone on Hold for our dental practice. From the first phone call through the final production, we received prompt attention and excellent customer service. We are extremely happy with our final product and also that it only took about a week from the first call to the completed message on hold. We would definitely recommend Telephone on Hold to friends and colleagues.
Clarence Fisher, Tulsa Internet Marketing Service
Hiring you was soooo worth it! I bookmarked your site almost a year ago (second guessing the investment). Now, I’m kicking myself because we didn’t hire you earlier. Our business sounds much more professional and trustworthy than any of our competitors! Thanks!
Thomas Harper, Safeguard Financial
I just wanted to thank you for the professional recordings that you generated for our company. They are absolutely amazing, and they truly give our company a fortune 500 appearance for pennies on the dollar. I will always use your company for any and all future recordings.
Barry Desmarteau, Budget Conferencing
Our first encounter with Telephone on hold back in 2004 was absolutely mind blowing. We had a basic idea of how we wanted to project our company to our clients upon contacting our offices however unsure of the content or the order it should be placed. We decided to take their 10-minute online interview thinking to ourselves that this is going to be interesting to see how a company is going to project our image with the extremely limited information we supplied. Not 24-hrs later we received a 2 page script for our “Music on hold infomercial”. I printed 4 copies and distributed them for review with my colleagues. We of course anticipated a moment of laughter however not a sound was heard while we perused through the script. We were beside ourselves that something so brilliant could come from so little information supplied to a company that had absolutely no knowledge of our industry. 24-hrs later, we had our unique on hold infomercial playing with pride to all our clients. We are in our sixth year working with Telephone On hold and to date they have continued to amaze us with their unique skill in making our company’s image shine.
Andrew Sarnoff, Cosmetique Dermatology Laser & Plastic Surgery LLP
Thanks to you and your team for the great job on producing our telephoneonhold recording. You helped make it an easy, seamless process -- the vocal talent and music background, along with the assistance with the script was most appreciated. Not to mention that the turnover time was amazing. Also appreciated the support you gave when it came time to go "live" in our office. Fantastic!
Tim Parker, Parker Flavors
It's been an absolute pleasure working with you and your team of experienced professionals. Your technology has allowed my company to present the kind of top shelf image that is consistent with the high quality flavors we aim to deliver to our customers. Beyond that, the knowledgeable service at Telephone On Hold is simply exceptional.
Jeanne LoBasso, Cobble Hill Animal Clinic
The customer service we receive is beyond expectation. Our account manager is always available to meet our needs. You can depend on quality recordings in a timely fashion! Thanks, Telephone On Hold...It's a pleasure doing business with you!
David Alfonso, Hanz de Fuko, LLC
Telephone On Hold has provided us with excellent service and unparalleled quality. We definitely look forward to working with them in the future.
Simon Duvall, Online Vacation Center
We’ve been working with Telephoneonhold.com for several years, and it’s always a pleasure. When we need to update our program, their turnaround time is lightening fast, and the quality of the finished product is top-notch… our customers probably think we have a professional audio studio on-site.
Kristi Broussard, Cameron Communications
It is perfect!
Joe Newman, MBA Supply Company
Our company shopped around on the Internet and decided to work with Telephone On Hold. What a great decision! The service is top-notch. The quality of their product is top-notch, and their prices were very competitive. Our account manager is knowledgeable, quick to answer all of our questions and help us through the entire creative and production process. Thanks again!
Tom Murray, C.S.C. Force Measurement, Inc
Sounds great, thank you!
John Cannon, Cannon's Automotive
Good morning, Just a note to let you know that I am very happy with our production! You guys have proved you are a very professional organization! Best Regards, John
Melissa Robinson, Lawyers Title Insurance
It has been a pleasure working with Telephone On Hold. I am a returning customer for several reasons: I have always received great customer service, the employees are courteous and thorough with follow up phone calls and e-mails to make sure that the end product is what you want, not to mention how reasonable the pricing is! I would recommend Telephone On Hold to any company who is looking for the cutting edge technology in hold music/technology.
Brenda Lynas, Westshore Dentistry, Bradenton, FL
Great Customer Service! Just a note of thanks for a job well done! As you know, I had a very bad experience with Message-On-Hold. We were customers for about 15 years with my previous dentist. When he retired and Dr. Motwani bought our practice on June 3, 2009. I called them for a new script and they insisted on COD on the delivery of the rough draft. Everytime I contacted them to check the status of my production, they gave me excuses. Finally on Monday Sept 28, all their phone numbers were disconnected and no one has replied to my email. I called Telephone-On-Hold and within two weeks, I had new equipment and new script. Just wanted you to know how much I appreciated your professionalism, and great service. You provided exactly what you promised you would! If you would like to give out our name for a reference, I would be happy to give you a A+ grade!
Carol Irish, Ideal System Solutions, Inc
We couldn't have had a better experience. Our company is nationwide and we decided to upgrade from our very outdated background music to a customized message for our audience which is quite diverse. I began an Internet search and sent emails to at least four different companies. I received an immediate response and communication from Justin at telephoneonhold.com. I was provided with options and pricing to fit our budget. We were so impressed with their response time, quality of our script and final delivery. I can't imagine any other company going to the lengths to satisfy a customer. SUPERIOR COMPANY WITH GREAT PRODUCT & SERVICE!
Robin Strickland, Dramatic Weight Loss
It's AWESOME! We love it.... Thank you so much!!! Justin! I just wanted to tell you how pleased we are with Telephone On Hold! I received the finished product today and the entire office was just completely AMAZED at the professional quality and service you and your team provided! Seriously AWESOME! We sent the approved script to you less than 24 hours ago and I have a professional and very informative message for our patients to listen to while on hold! The script was so easy to write with your customized questionnaire and the equipment was so easy to install! I am by no means technologically savvy and even I was able to follow the installation instructions. Less than 10 minutes, that's all it took! I would recommend this service to any business that puts even one person a day on hold! Again, thank you and your entire team for the quality service you have provided our practice. I cant tell you how impressed and satisfied we truly are.
Carol Gawley, Polek & Polek
Just wanted to let you know how happy we are with our new on holdmessage. We’ve only had it live on our system for about a ½ hour and already our customers are commenting on how much they like the new message. I can’t thank you enough for taking our little quirky details to heart and delivering an amazing finished product. I let all our sales reps know about telephone on hold so that they can let our customers know who produced our message for us. I look forward to doing future projects with you as the holidays near – no need to go anywhere else!
Kimberly Armstrong, Palo Alto Laser & Skin Center
I just wanted thank you for the terrific script that you produced for us! Telephone on Hold's customer service is literally unmatchable. We shopped around and we are glad we made the right choice for our business.... I know that the Telephone on Hold will take our business to the next level!
Jerry, Environmental Landscape
Nothing short of "EXCELLENT" WOW!! Bravo to you and yours @Telephone on hold. I really dig the work you guys did for us. I could not possibly be more pleased with it. Thank you and I will be referring you to all my fellow business owners. It's no bull you guys are the best in my book. Very happy camper! Again, Thanks a million:-)
Brandon - Brown Veterinary Clinic
You are excellent at what you do! Thank you!
Dr. A W Mercier Jr, Dartmouth Dental
Just a short note to let you know how pleased I have been with my new on hold system. After we saw your company at a dental convention in Boston, I was skeptical that the system would work well for my practice. I have to admit it, you were right! It was a" piece of cake" working with your company! I'm not that handy when it comes to this modern technology stuff but it was easy and I have started at least two new bleaching cases since I plugged it in so I know it is working. I don't know how you can put together such a professional system for such a reasonable price. Thank you for all of your help!
Richard Smeloff, Smeloff & Benner LLP
The voice sounds great - much better than expected. This was a quick and easy process - thank you very much! We will refer your service to others who need it!
Jason Hunt, JHE's Log Furniture
Thanks Justin – just received the on-hold portion. They sound wonderful – thank you.
Spencer Storer, The Storer Insurance Agency
Thank you for your great service. And, not just the Telephone On Hold, but your customer service. Justin, you remind me of how we like to do things over here at my agency. Meaning, our goal is to be as nice as possible to each and every client and build a reputation on TREMENDOUS customer service. Over the years, everytime I've spoken to you, you've just been so nice to deal with and always went out of your way for me. If I can ever recommend your services, I will! Thanks again!
Daniel J. Haurey, Exigent Technologies
Telephone on hold has mastered the art of exceeding expectations. Justin Ginsberg and his team never cease to amaze me. Today, I emailed Justin to let him know that I had mentioned his services to a client of mine. He thanked me of course, and then I replied with a seemingly simple request. I can’t get into the specifics of what that request was, but suffice it to say that his reply of “that’s tough one – let me look into it and see what I can do”, to me, meant, I may not get this done, or, this could be done, but might take some time. Five minutes later, I get an e-mail from Justin, it states, “it’s done – try it out”. Unreal! This was almost as good as the time that I called Justin at about 7AM on a Monday morning. It was my full expectation to get his voicemail and simply leave a message. Nope! Not Justin. He answered the phone live through some feature on his phone system that forwarded my call to his cellular phone. I was truly blown away. Bottom line – often times, it doesn’t take much time or effort to exceed customer expectations. With a willingness to act quickly to concerns or requests and a keen understanding of your customer’s pain at any given time, any organization can add the cement-like stickiness that we always seek to engender with our customers, and that we hope to have with our vendors.
Tony, New Beginning Realty
I have set our music & marketing on HOLD. I love it. Thanks for your assistance in getting us to the next level.
Klaus Barkhausen, 5 Stars Technology, LLC
Thanks for the great message you have provided our company! The new answering message does a great job in enhancing the professional and polished image we like to present to our customers (and potential customers). We are in a very competitive market and many times it is our image that helps our new customers feel confident that we are the right choice for their technology needs. Again, thanks for providing us such a great service and for doing it so quickly. We will do our best to refer our customers your way when they express a need for your marketing and recording services.
Dr. Jonathan Torma, Clarkstown Smiles
Thanks Justin. It sounds great.
Jason Floyd, Tank Components
Thanks again – you guys do a great job!
Tyler M., Joy Medical Group, LLC
Works Great. Sounds Awesome! Thanks Again for all your help!
Elle Soundara, Action Staffing Services
I’m really glad that I’ve chosen Telephone on Hold. I’ve researched a few other companies and you were the only company that responded to our needs without any pressure of having to buy immediately or me having to contact your company again after I’ve put in a request for more information. Your excellent customer service and passion for what you do really shows because our audio sounds amazing! You’re an awesome company to work with! Thank you! We will definitely spread the word!
Wendell Clark, Nurses Unlimited, Inc
I received your unit today, it has been installed and is working - so far a lot of compliments! You all do GOOD WORK!
Krista Wilson, Freedom Van Lines
The on hold system is working perfectly for the needs of our moving and storage company. Our customers are staying on the line and don't sound perturbed when we actually get the opportunity to assist them. Thanks to the informative nature of the recording you put together, I think a lot of the customers questions get answered before the sales representative even gets on the phone. Moving is a very stressful time for everyone and getting the customer informed is essential to good business. We love it!!! Thank you so much for your assistance in this. You were really helpful in getting everything set up!!!!!
Sammy Teitelbaum, board certified Pedorthist
Quality, service and value.... After being a repeated user of the services of "Telephone On Hold", we recently renewed our contract with the company, after openening a new branch here in Brooklyn, NY. We have been very impressed with our customized on-hold marketing. Our callers often comment on how professional it sounds and ask us about the services that were advertised. This is a wise investment that has already paid for itself. Thanks for the great service!"
Dr. Bortay Dehnadi & Dr. Nirup Reddy, Santa Paula Dental Care
We Just wanted to thank you for the perfect job and the best customer service we've ever had. We strongly believe if one has a good experience, one must let everyone know about it. In our case, we'll recommend Telephone On Hold to all who need this service. Thank you for being so attentive and professional.
Kathleen Pine, Pine Family Farms
From the first call I made to Telephone On Hold, the service provided was very friendly, professional, and timely. Our business had been talking for several months about the dead space that our customers were put into when placed on hold. Telephone On Hold made the entire process an easy and affordable one. Justin even went the extra mile by calling the makers of our phone system to help determine compatibility and installation with our current system. What more can I say – top-notch quality service! Telephone On Hold is not just a message creation service, it is a great business relationship to experience. Thank you Justin and Telephone On Hold!
Kim Cox, Summit Physical Therapy & Rehabilitation
We have been very pleased with the finished product that Telephone on Hold completed for us. I found their services over the internet, and was pleased with their professionalism and expertise in this area. We have used them a second time, and will return to them in the future as our business expands. Now when patients call our offices and are put on hold, they hear a great advertisement about our services and facility!
Erik Peterson, Natural Skin Solutions
Very nice. It's rare to find a company today that will go all-out to give this level of customer service and follow thru. Many thanks! The sound quality, the immediate attention to detail and the overall experience has been incredible!
Hilary Holliger, The Gordon Company
When dealing with any internet based company, you’re always leery about how smooth the purchase will go….with TelephoneOnHold.com, it’s ONLY smooth sailing! It was SO simple to navigate their site and find exactly what we were looking for in talent and music. Justin was really helpful when it came to helping out and was very prompt, whether by phone or email, with answers to all of our questions! Overall, we would use them again in a heartbeat and love the star treatment they gave! Thanks guys
Dr. Nelson Chen, Advanced Dentistry Northwest
"Wow!!" is the first word that comes to my mind when writing a testimonial for my experience with Telephoneonhold.com. Justin, my account manager, was extremely helpful in explaining, implementing, and executing my need for an on-hold message system for my dental office. I have been contacted by various companies that provide on-hold message systems and if you stop at telephoneonhold.com, look no further. Not only is "price is right", but the customer service is superb as well. I received my customized on-hold message in the MP3 format and the message player only DAYS after I signed up with them. Talk about efficiency! Thanks, Justin, for the hard work.!
Dr. William Meza, Bay Area Dental Practice.
Sounds Great! It was really very nice to work with you and your staff. I was little worried because I found from the Internet, but you are professional, quick and easy to work with and I am very happy with the finished product. I will certainly recommend you in the future!
Stephanie Sterie, Telecom XXI
The entire process of creating a music on hold program was easy, and the result sounded very polished and impressive. We worked with Justin and found him to be amiable, yet professional. Telephone On Hold produced the program in a very timely fashion. I would happily refer anyone to do business with Telephone On Hold.
Dr. Barry Schoenberg, DABPS, FACFAS, Palisades Podiatry Associates, LLP
Dear TelephoneOnHold staff: When we first considered a phone on-hold messaging service, we were most concerned that it not appear too commercial and unprofessional; we were not looking for a "Home Depot" type phone message. As physicians and specialists it was, and is, important to maintain that professional image and relate that high level of professionalism that the practice of medicine mandates. Your company has superbly balanced the personal and professional messaging with the warmth and sophistication of a telephone messaging company committed to doing your job on the highest plateau. From beginning to implementation, it has been a pleasure working with you and your staff. Our patients have already made comments about the on-hold recording and information. Thanks again!
Kriss Smolkea, Red Sun Systems, Inc.
If you have a 800 line and are looking for an on hold marketing company, don't look further because your solution is right here. I have searched several on hold marketing companies and used recording studios for my on hold messaging system, but TelephoneOnHold.com beats them all! The super fast service on creating the script and recordings with high quality voice actors is just brilliant. Plus, we've already seen a great return on investment from the on-hold marketing messages. Thank you very much TelephoneOnHold.com. Will use in future for sure!
Dr. Kristen Donohue, DDS, Sunshine Dentists
Excellent finished result! Our callers love it, our staff loves it and it was half the price of the American Dental Association's recommended company. Great customer service and overall value! Thanks for all of your help!!!
Dan Depina, iWebmasters.
Hi This is Dan Depina and I Just wanted to let everyone know what kind of excellent service telephoneOnHold.com provides. We are always changing things up and need to have things redone on the fly and TelephoneOnHold.com has always been on point each and every time we have needed something. Dealing with Justin has been a pleasure as he is always very helpful and able to get us the fastest turn around time from any of the companies we have used to do recordings for us. So if you want excellent service with the fastest turn around time in the business make sure you give TelephoneOnHold.com a try! Thanks for all your excellent service!!
Billie A., Tranquil Day Spa
We have worked with TelephoneOnHold.com for over 8 years. Each month our spa specials change and we like to use our on-hold marketing system to market these new specials to callers. Our callers truly respond to our on-hold specials. It's professional, quick, and easy. Usually, our on-hold message is updated within 24 hours. If you run a day spa, you need Telephone On Hold - especially during the holidays! Telephone On Hold is the best on-hold service and value in America!
Michael Law, Qualatech Computer Consultants
Amazing turnaround, quality and value! Great job & thanks!
Ray Remmer, Remmer's Piano Tuning
Hi this is Rey Remmer, with Remmer's Piano Service in Baltimore, Maryland. I'm just calling to say how thrilled I am to hear the final productions of my On-Hold Message from Telephone On Hold. I had done this myself before, I was doing Telephone On Hold Messages for my company, oh I guess to the last five, ten years and I finally just got to the point where I would just got tired of it because I was changing them frequently and I thought "I got to find a professional". Well, I found a professional and I'm just totally satisfied with both the general and holiday program. Also, not only being as a piano technician but I'm a musician so it just thrilled me to hear the different varieties and genres of music in both scripts and how they were just entwined within the script throughout and I just couldn't believe how just smooth it was and suggest that I'm totally satisfied and I was so thrilled to be with you. You were just a pleasure to work with. I will try to send some busine ss your way from other customers. I have a lot of doctors, dentists and lawyers but I will definitely calling you back again, so all I could say to you is keep up the great work and I'm looking forward to dealing with you again in the future. Thank you so much, you take care
Jon Thurman, Westbrook Service Corp
Hey. This is John Thurman with Westbrook Service Corporation in Orlando FL letting you know that we have just been blown away by the services of telephoneonhold.com. What comes to your mind when you hear the words turn-key, seamless, hassle-free and professional? Well, those words describe the service we receive from our experience with telephoneonhold.com all the way from our top-drawer account rep to the easy implementation of our messaging program. Here's the neat thing. Our customers are gonna love it more than we do. Do your customers a favor and give the folks at telephoneonhold.com a call today
Rich Delaney, Delaney Computer Services
Hi, Justin. It's Rich Delaney with Delaney Computer Services. I just wanted to thank you for your guys speedy turn around work. We're impressed as anything with our Music and Hold. We would definitely refer you in the future. And again, thanks a lot
Alexander Soliman, Apex Medical Distributors
Yes this is Alexander Soliman I’m calling from Apex Medical Distributor. I happened to have been online and I saw your service online. Because we had such an awful time with services such as this I was very reluctant to call. But I did anyway. And, I just wanted you guys to know that the gentleman that I dealt with, Justin Ginsberg was nothing short of exceptional. He was just from the get go an exceptional, very courteous gentleman. I got my service through him. I mean, like I said in the past we’ve had nightmares where it’s taken three, four years to get something done. And, in dealing with him, we’ve gotten it done in 24 hours. I just thought you guys should know how incredible Justin is and how incredible your company is for following through and doing what you said you were going to do in such a short time. So, I usually don’t make calls like this, but in this situation, I was just so pleased with everyone’s effort and I just wanted to pass that along. If you have any questions, our number is 661 area code, 295 – 9772. Thank you so much, talk to you soon.
Dr. Jack Levine, D.D.S., Orange Street Smiles Dental Office
Hi this is Dr. Jack Levine calling about Message On Hold. We have used the service for about two months now and have been absolutely delighted. We’re a dental office in New Haaven Connecticut and have found that on first look we really enjoyed lovely classical music on hold. We felt as though our clients just wanted to be relaxed. And now, we find that my gosh they are informed! They know more about us, they are generating questions for us, they are appreciative of the information that we have here. They come in talking about it, we really like the voice and we like to be in control of the content and the material. I applaud Justin and his company for a fine job.
Norm M., Mayfair Animal Hospital
This is Norm from Mayfair Animal Hospital in Cary, North Carolina. Just wanted to call and tell you people at Telephone On Hold just how pleased we are with your services and how wonderful the responses has been from our clients. It’s really increased the presence of the hospital and I think our clients appreciate the opportunity to hear about our other services and keep them informed about pet-care. Again, you guys are doing a great job, you reach out and talk to us on a regular basis and keep us informed and we do appreciate it. Best of luck to you, thank you!
Alf C. Midas Auto Service Experts
Hi my name is Alf from Midas Auto Service Experts. And, I just wanted to call to say what a great service from Telephone On Hold people. The recording was excellent and I will recommend it to all of the business owners that I know. Thank you!
Nick M., New York Pizza
Hey this is Nick with New York Pizza in Cary North Carolina. I’m just calling to let you know that I found Telephone On Hold while searching the internet. After comparing it with a lot of other companies, this company is clearly the one. Their customer service is excellent. My account manager is always ready to help me. I’m really 200% satisfied with their product. They have a great product, it’s a great company and I would recommend this company to anyone out their looking for a telephone on hold message. Again, thank you Telephone On Hold, you are a great company!
Mary Catona, Retriever Waste
Hi this is Mary Catona with Retriever Waste. I had found Telephone On Hold on the Internet and did some searching and had found that when I had spoken with my account manager everything he had said he was going to do he did and went beyond the call of duty. I just now received the commercials and plugged them into my audio cassette and I have to tell you that the quality and the service are unbelievable – with high quality. And if anybody ever says to me who would you use, I would definitely say “Telephone On Hold” and would refer to my account manager. Again, this was a great tape and appreciate all of your help and service. Thank you.
Kerry Mossler, Southside Community Hospital
Hi this is Kerry Mossler from Southside Community Hospital in Farmville, Virginia. I was calling about the Telephone On Hold company and in particular, Justin Ginsberg who is my account manager. I have found you on the Internet, and we have signed a contract for a year, and I have gotten so many good responses from the on-hold messaging and it really has bumped our professionalism up a notch. Justin – that I’ve worked with has been very responsive – I email him and he emails me right back. I’ve just been completely thrilled with your service – particularly, your customer service. So, I appreciate and thanks a lot!
Joseph Castranova, South Florida Billing Management
Yes, this is Joseph Castranova from South Florida Billing Management in Miami, Florida. I just wanted the people at Telephone On Hold.com know that I’ve been using your service now for six months, and you have an incredible service. The prerecorded message that you’ve made for our business is just absolutely fantastic – absolutely fantastic, I’m speechless I can’t even say enough of your company, your promptness, and your professionalism. Thank you very much, and I hope you have a great day!
Raizy, Simpson Jewelers
Hi this is Raizy from Simpson Jewelers in Brooklyn, New York. We use Telephone On Hold for our on-hold message and we are very satisfied with the price, the service and all-around dealing with the company.
Matt Lillquist, KNL Enterprises
Hi this is Matt Lillquist, president of KNL Enterprises – we’re a trucking company here in the Atlanta area. Telephone On Hold has helped us manage our phone holding system and has helped demonstrate what kind of services that we can offer to our customers and used as a marketing tool. We have recently been awarded the INC Magazine top 500 fastest growing companies in America and have been able to use the on-hold message as a marketing tool for that award!
Charles Dinovitz, Rondino Promotions
Hello, this is Charles Dinovitz, president of Rondino promotions. I just wanted to call and thank Telephone On Hold for a wonderful product. And I just wanted to say that our account manager is attentive to our needs. And, your attention to detail and the quality of your on-hold service really brings a lot to our company and has surpassed our expectations. I can honestly say that I would recommend Telephone On Hold and would gladly be a reference if needed. Have a good day!
John Marino, Brady Stannard Chevrolet Cadillac
This is John Marino the General Manager of Brady Stannard Chevrolet Cadillac in Brewster. I was just dropping you a phone call to tell you how outstanding your service has been. And, also the state of the art equipment that you supplied us with is great. The radio commercials have been absolutely the best. And we have received many compliments on your service. Just want to tell you to keep up the great work. We're looking forward to doing business in the future. Thanks, bye.
Mike Chapdelaine, Chapdelaine Pontiac Buick GMC
Good afternoon this is Mike Chapdelaine from Chapdelaine Pontiac Buick GMC in Lunenburg Massachusetts . Just wanted to tell you how pleased we are with the service that we are getting from Professional Audio Studios. The sound quality on the discs that you have given us is tremendous. The equipment is simple and easy to use. The comments that we are getting from our customers is incredible. The turnaround time when we make a change is unbelievable. It is like literally two days and the disc is back. Keep up the great work. We are more than pleased and thanks again.
Steve Luft, GSM Cardinal Honda
Hi this is Steve Luft the General Sales Manager at Cardinal Honda calling. Just like to say, I get solicited by lots of companies for products and services. And, sometimes they don't quite live up to what they have promised. In Telephone On Hold's case, they have certainly exceeded my expectations. My account representative has been very helpful – checking in regularly and making sure things are ok. Very quick turnaround with our programs and initially sending out the system. Very high audio quality and just a great overall value. I highly recommend you guys and appreciate all of your help. Thanks.
Laucimar Sieves, Luciano Costa Realty
Hello this Laucimar Sieves from Luciano Costa Realty in Marlborough Massachusetts . Telephone On Hold.com has exceeded our expectations and we are very satisfied with the service that we are receiving. We have found Telephone On Hold.com to be honest, reliable and quick with our On-Hold program. The finished product sounds great and we are very satisfied with that. I especially like our account manager who has been helpful throughout the process. Thank you very much and congratulations. Bye bye.
Steve Wilson, Arvell Moore AC & Heat
This is Steve Wilson with Arvell Moore AC and Heating. Telephone On Hold has a great product – their turnaround was amazing, got it there in less than a week. The stuff was truly plug and play. We plugged it in, it works fine, sounds great and everyone is happy.
Kimberly, West Points Development
Hey there this is Kimberly from Westpoints Development in Naples Florida . I just wanted to touch base to tell you how pleased we were with your courteous, knowledgeable staff. The very quick turnaround and the great price point. I was really impressed with the entire experience and will definitely look to Telephone On Hold for future recording projects. The principals here at the company are ecstatic with the final creative and really, in a great way just very pleased with everything. So, thanks again and I will certain to be in touch for future projects. Have a great one, bye bye.
Pat O'Connor, O'Connors Alexander Hamilton Inn
Hi this is Pat O'Connor owner of O'Connor's Alexander Hamilton Inn in upstate New York . Our company has been using Telephone On Hold for about two years now. We find it a great addition to our services. The customers love listening to it. Our customers call here and ask to be put on-hold! It's affordable. We have great representatives that help us out every month. Good turnaround time. Very flexible arrangement, easy to change anytime we need to. Definitely recommended for any company to increase sales it's been a big plus for us. Give me a call and I can go ahead and tell you more about Telephone On Hold and give you my recommendations. Thanks!
Gene Reyna
Wow! Telephone On Hold delivers! Justin and his team produced a world-class message solution for our dental practice. From beginning to end, the process was straight-forward, professional and extremely fast. I can't say enough about their service. It goes without saying that Telephone On Hold just became our sole provider of message-on-hold solutions!
Jim Overmier, Coach & Courier, Inc.
Telephone On Hold has reinvigorated our business by giving our customers an exciting and fresh, new image of who we are! Our old system was inoperable for some time and new customers would routinely hang up rather than wait on the line through silence. That problem seems to be gone in just the first day of having our new Telephone On Hold message! Thanks, Justin!
Amy Schneider and John Lindsey,
Everything is working wonderfully and we think you did an amazing job! You went above and beyond our expectations. The process was very simple from start to finish and was completed within days of beginning the project! The finished product is exactly what was promised. In addition, the level of professionalism was impressive. Thank you again for your assistance and attention to detail. We look forward to using your company multiple times in the future! Sincerely, Amy Schneider and John Lindsey
OMG I love it!!!! Sounds so professional! You have a very happy customer :-)
Dr. Mike Giulianelli, Champlain Smile Solutions
I was amazed at how streamlined and easy working with Telephone-On-Hold was. We had our scripts and final product completed very quickly! Louanne was very attentive and prompt in all communications. Very happy with their service and would recommend them to any business no matter how large or small.
Jodi Lampert, DDS
ANYTIME I call Telephone On Hold I am greeted with a smile. You can actually feel it over the phone! My questions are always answered and the issues resolved to my satisfaction. I never feel talked down to because of my lack of computer savvy. They always give me all the time I need. Their staff makes me feel like a VIP, and that is what I call excellent customer service.
Ryan Dell, Image Depot Express
I just want to take a moment to tell you how pleased we have been with the service on our account. The creative department always delivers a well-written script, even when we give a vague description of what we want to say. Louanne gets back to us very promptly on any additional recordings we need to make or any script changes we request. The entire team at TelephoneOnHold.com is top notch!
Donna Saltsman, DJ Conley Associates, Inc
I think you guys are the best I've ever worked with!
Sharon Schilling, Capital City Spay & Neuter
Capital City Spay & Neuter is extremely satisfied with the professionalism and expertise exhibited by Telephone On Hold's team - especially, Justin and Louanne. Telephone On Hold is a great investment for our veterinary practice and we have received many positive comments from customers. We would recommend Telephone On Hold to any company who is looking for excellence and professionalism and customer service.
Thomas Wink, Virtuoso Graphics
We recommend your company to all of our clients when they ask who does our on-hold messaging. Not only am I completely happy with your professional service and staff, I am also impressed with how fast your service is in creating new on-hold messages for my business. At the start of 2013, my bookkeeper told me I should make some budget cuts. I actually dropped on-line marketing so I can keep Telephone On Hold's service going! I felt it was more important to keep the clients that call me and not spend all that money hoping to get new clients. Telephone On Hold is my savior! Thank you!
Jack Brooks, Mile High United Way
We are in our second month of service with Telephone On Hold, and we couldn’t be happier. Because your voice talents are so professional and you offer a wide variety of expressive music beds, Telephone On Hold speaks very well for Mile High United Way. Your turnaround time is excellent. We do thank you for the fine job you are doing and would highly recommend Telephone On Hold to anyone seeking a professional on-hold messaging service. Keep up the good work!
Dr. Sam Saleh, Ora Dentistry Spa
Telephone On Hold has been a pleasure to work with. The staff are knowledgeable and extremely helpful. I would not hesitate to recommend their services. Thank you for your great work!
Eric Hollinshead, Senior Interactive Designer at The Pedowitz Group
Telephone On Hold produces high quality voice overs for all of our media needs. Their fast service, quick response time and desire to deliver superior product is why we keep coming back. Thank you to everyone on the team for always exceeding our expectations.
Judith Krupnick, Cherry Hill Volvo
Wow!!!!!!!!! Great Job! Fabulous music choice.
Victor Liu, Link High Technologies
This is the 2nd time we have used Telephone On Hold to record our auto attendant greetings and message on hold. It was done quickly and professionally. Will use again and again!
Mark Adelson, Tranquility Spa
Telephone On Hold is a sales tool that a business cannot do without and not only only pays for itself it makes continuous sales while completing a previous call. Justin's professional audio presentation hits it out of the park month after month or for my business season after season. As an owner of a day spa having a full menu and specials while on hold and limited time, keeping the listener focused on the information is key. How he and his associates do that is the reason we have recommended Telephone On Hold to other businesses.
Dr. Kimberly Key
Absolutely fantastic! We are so happy!! Thank you. Your company will definitely get my recommendation.
Jennifer Parker, Collier Dental
Great Service!!! I have been very impressed with the patience and service Telephone On Hold provides. I would recommend this company to anyone who runs a business.
Richie Harris - office of Dr. Dina Harris Rodriguez, DMD
What a great experience dealing with Telephone On hold! The professionalism and expertise exhibited by Justin and his staff far exceeded our expectations. We are certain that our dental practice will enjoy an increase in patient appointments thanks to their great service. I have already referred Telephone On Hold to other dental practices.
Donna Gates, Meadowcrest ENT
The on-hold music and marketing system is working just fine... sounds great! This was an impressively easy process! Thank you!
Kerry Mossler, Cenra Health
TelephoneOnHold is a great company to work with...Fast results, great customer service. and very professional. I have used TelephoneOnHold for years, and have always been pleased! Justin does excellent work.
Dr. Kristen Donohue, Sunshine Dentists
As a customer of TelephoneOnHold and having worked directly with Justin since 2008, I cannot say enough about how professional and easy it is to work with him. He quickly turns around our requests into results. And he happens to be extremely funny, friendly and energetic. I love this company and, in particular, I really appreciate Justin.
Traci Lewis, Bartram Dental Center
I am so happy with Telephone On Hold! Their process was much simpler and easier than a previous on-hold solution that we tried in the past. With Telephone On Hold, saying I was pleasantly surprised is an understatement. Justin, our personal representative, was so easy to work with and I think the entire process took just a couple days! It was so easy to install and use with our current phone system too! I would highly recommend Telephone On Hold to any business looking to take advantage of every moment you have with your customers
Bill Harris, Better Beverages
I just installed the system. Fantastic! I'll definitely spread the word.
Chris D'Amore, Brickside Grille
Fast and courteous service as always!
Don Osinski, Modern Gas
Outstanding! As always, it is a pleasure to do business with you
Grant Garl, Fit 'N' Furry Pet Resort & Training Center
Telephone on Hold, Justin in particular, was a pleasure to work with! Early last year I inquired about doing a message on hold. One direct phone call was all it took. Justin took the call and enthusiastically explained what the service is how it works and the cost of three different programs. There was no pressure to buy (greatly appreciated) and he followed up promptly with a personalized e-mail showing me everything he'd told me on the phone. When I did decide to go ahead, about 9 months later, a quick call to Justin was all it took. He remembered me like it was yesterday and picked up right where he'd left off. Then he forwarded me a simple form to fill out and 3 days later I had my little black Message on Hold box to plug into out phone system. After a few back and forth e-mails to create our customized script, choosing the announcer voice and background music I had the completed audio file in my e-mail box. Uploading the file to the black box was simple and it has been running without any problems ever since! I highly recommend Telephone on Hold. I feel like I have made a friend even though I never saw or met him face to face. Anyone reading this is welcome to call me at 707-769-7387, make sure to ask our receptionist to put you on hold for at least a minute (5 if you have time to hear it all) to hear what Telephone on Hold did for us.
Dr. Fran Clairmont, Abington Dental Associates
I loved it! Thank you. The voice and music were great. I wanted to let you know how pleased everybody is with the telephone hold message. It has integrated perfectly with our expectations. I appreciate how fast we were able to engage it and will recommend to others in need.
Olga Lorenzo, Family Dentistry
Telephone On Hold was a great, inexpensive investment for our office! We can now market our new products and specials to our patients while they are on hold. What better way to make use of our patients time while they wait? The customer service at Telephone On Hold is outstanding, they really made sure that we were satisfied with the product. I would definitely recommend Telephone On Hold to a friend.
David Venier, FAST Air/Heat - Plumbing/Gas - Electrical
Got the system and installed it without a hitch. It sounds great! Thanks for the expedited service!
Chris K, ThugFashion.com
Justin was outstanding & professional throughout the process of getting our custom hold music produced. I am an extremely satisfied customer and have already referred others to you. Voice blue (and all of your voices) are very unique & appealing. I was very pleased to have had the opportunity to partner with your company and assure you that I will be back in the future whenever I need to update my custom greetings & hold music. Thanks a lot to Justin and anybody else who took part in this amazing production!
Annie Ellis, Ellis Family Dentistry
We were truly impressed with the quality and professionalism of Telephone on Hold for our dental practice. From the first phone call through the final production, we received prompt attention and excellent customer service. We are extremely happy with our final product and also that it only took about a week from the first call to the completed message on hold. We would definitely recommend Telephone on Hold to friends and colleagues.
Clarence Fisher, Tulsa Internet Marketing Service
Hiring you was soooo worth it! I bookmarked your site almost a year ago (second guessing the investment). Now, I’m kicking myself because we didn’t hire you earlier. Our business sounds much more professional and trustworthy than any of our competitors! Thanks!
Thomas Harper, Safeguard Financial
I just wanted to thank you for the professional recordings that you generated for our company. They are absolutely amazing, and they truly give our company a fortune 500 appearance for pennies on the dollar. I will always use your company for any and all future recordings.
Barry Desmarteau, Budget Conferencing
Our first encounter with Telephone on hold back in 2004 was absolutely mind blowing. We had a basic idea of how we wanted to project our company to our clients upon contacting our offices however unsure of the content or the order it should be placed. We decided to take their 10-minute online interview thinking to ourselves that this is going to be interesting to see how a company is going to project our image with the extremely limited information we supplied. Not 24-hrs later we received a 2 page script for our “Music on hold infomercial”. I printed 4 copies and distributed them for review with my colleagues. We of course anticipated a moment of laughter however not a sound was heard while we perused through the script. We were beside ourselves that something so brilliant could come from so little information supplied to a company that had absolutely no knowledge of our industry. 24-hrs later, we had our unique on hold infomercial playing with pride to all our clients. We are in our sixth year working with Telephone On hold and to date they have continued to amaze us with their unique skill in making our company’s image shine.
Andrew Sarnoff, Cosmetique Dermatology Laser & Plastic Surgery LLP
Thanks to you and your team for the great job on producing our telephoneonhold recording. You helped make it an easy, seamless process -- the vocal talent and music background, along with the assistance with the script was most appreciated. Not to mention that the turnover time was amazing. Also appreciated the support you gave when it came time to go "live" in our office. Fantastic!
Tim Parker, Parker Flavors
It's been an absolute pleasure working with you and your team of experienced professionals. Your technology has allowed my company to present the kind of top shelf image that is consistent with the high quality flavors we aim to deliver to our customers. Beyond that, the knowledgeable service at Telephone On Hold is simply exceptional.
Jeanne LoBasso, Cobble Hill Animal Clinic
The customer service we receive is beyond expectation. Our account manager is always available to meet our needs. You can depend on quality recordings in a timely fashion! Thanks, Telephone On Hold...It's a pleasure doing business with you!
David Alfonso, Hanz de Fuko, LLC
Telephone On Hold has provided us with excellent service and unparalleled quality. We definitely look forward to working with them in the future.
Simon Duvall, Online Vacation Center
We’ve been working with Telephoneonhold.com for several years, and it’s always a pleasure. When we need to update our program, their turnaround time is lightening fast, and the quality of the finished product is top-notch… our customers probably think we have a professional audio studio on-site.
Kristi Broussard, Cameron Communications
It is perfect!
Joe Newman, MBA Supply Company
Our company shopped around on the Internet and decided to work with Telephone On Hold. What a great decision! The service is top-notch. The quality of their product is top-notch, and their prices were very competitive. Our account manager is knowledgeable, quick to answer all of our questions and help us through the entire creative and production process. Thanks again!
Tom Murray, C.S.C. Force Measurement, Inc
Sounds great, thank you!
John Cannon, Cannon's Automotive
Good morning, Just a note to let you know that I am very happy with our production! You guys have proved you are a very professional organization! Best Regards, John
Melissa Robinson, Lawyers Title Insurance
It has been a pleasure working with Telephone On Hold. I am a returning customer for several reasons: I have always received great customer service, the employees are courteous and thorough with follow up phone calls and e-mails to make sure that the end product is what you want, not to mention how reasonable the pricing is! I would recommend Telephone On Hold to any company who is looking for the cutting edge technology in hold music/technology.
Brenda Lynas, Westshore Dentistry, Bradenton, FL
Great Customer Service! Just a note of thanks for a job well done! As you know, I had a very bad experience with Message-On-Hold. We were customers for about 15 years with my previous dentist. When he retired and Dr. Motwani bought our practice on June 3, 2009. I called them for a new script and they insisted on COD on the delivery of the rough draft. Everytime I contacted them to check the status of my production, they gave me excuses. Finally on Monday Sept 28, all their phone numbers were disconnected and no one has replied to my email. I called Telephone-On-Hold and within two weeks, I had new equipment and new script. Just wanted you to know how much I appreciated your professionalism, and great service. You provided exactly what you promised you would! If you would like to give out our name for a reference, I would be happy to give you a A+ grade!
Carol Irish, Ideal System Solutions, Inc
We couldn't have had a better experience. Our company is nationwide and we decided to upgrade from our very outdated background music to a customized message for our audience which is quite diverse. I began an Internet search and sent emails to at least four different companies. I received an immediate response and communication from Justin at telephoneonhold.com. I was provided with options and pricing to fit our budget. We were so impressed with their response time, quality of our script and final delivery. I can't imagine any other company going to the lengths to satisfy a customer. SUPERIOR COMPANY WITH GREAT PRODUCT & SERVICE!
Robin Strickland, Dramatic Weight Loss
It's AWESOME! We love it.... Thank you so much!!! Justin! I just wanted to tell you how pleased we are with Telephone On Hold! I received the finished product today and the entire office was just completely AMAZED at the professional quality and service you and your team provided! Seriously AWESOME! We sent the approved script to you less than 24 hours ago and I have a professional and very informative message for our patients to listen to while on hold! The script was so easy to write with your customized questionnaire and the equipment was so easy to install! I am by no means technologically savvy and even I was able to follow the installation instructions. Less than 10 minutes, that's all it took! I would recommend this service to any business that puts even one person a day on hold! Again, thank you and your entire team for the quality service you have provided our practice. I cant tell you how impressed and satisfied we truly are.
Carol Gawley, Polek & Polek
Just wanted to let you know how happy we are with our new on holdmessage. We’ve only had it live on our system for about a ½ hour and already our customers are commenting on how much they like the new message. I can’t thank you enough for taking our little quirky details to heart and delivering an amazing finished product. I let all our sales reps know about telephone on hold so that they can let our customers know who produced our message for us. I look forward to doing future projects with you as the holidays near – no need to go anywhere else!
Kimberly Armstrong, Palo Alto Laser & Skin Center
I just wanted thank you for the terrific script that you produced for us! Telephone on Hold's customer service is literally unmatchable. We shopped around and we are glad we made the right choice for our business.... I know that the Telephone on Hold will take our business to the next level!
Jerry, Environmental Landscape
Nothing short of "EXCELLENT" WOW!! Bravo to you and yours @Telephone on hold. I really dig the work you guys did for us. I could not possibly be more pleased with it. Thank you and I will be referring you to all my fellow business owners. It's no bull you guys are the best in my book. Very happy camper! Again, Thanks a million:-)
Brandon - Brown Veterinary Clinic
You are excellent at what you do! Thank you!
Dr. A W Mercier Jr, Dartmouth Dental
Just a short note to let you know how pleased I have been with my new on hold system. After we saw your company at a dental convention in Boston, I was skeptical that the system would work well for my practice. I have to admit it, you were right! It was a" piece of cake" working with your company! I'm not that handy when it comes to this modern technology stuff but it was easy and I have started at least two new bleaching cases since I plugged it in so I know it is working. I don't know how you can put together such a professional system for such a reasonable price. Thank you for all of your help!
Richard Smeloff, Smeloff & Benner LLP
The voice sounds great - much better than expected. This was a quick and easy process - thank you very much! We will refer your service to others who need it!
Jason Hunt, JHE's Log Furniture
Thanks Justin – just received the on-hold portion. They sound wonderful – thank you.
Spencer Storer, The Storer Insurance Agency
Thank you for your great service. And, not just the Telephone On Hold, but your customer service. Justin, you remind me of how we like to do things over here at my agency. Meaning, our goal is to be as nice as possible to each and every client and build a reputation on TREMENDOUS customer service. Over the years, everytime I've spoken to you, you've just been so nice to deal with and always went out of your way for me. If I can ever recommend your services, I will! Thanks again!
Daniel J. Haurey, Exigent Technologies
Telephone on hold has mastered the art of exceeding expectations. Justin Ginsberg and his team never cease to amaze me. Today, I emailed Justin to let him know that I had mentioned his services to a client of mine. He thanked me of course, and then I replied with a seemingly simple request. I can’t get into the specifics of what that request was, but suffice it to say that his reply of “that’s tough one – let me look into it and see what I can do”, to me, meant, I may not get this done, or, this could be done, but might take some time. Five minutes later, I get an e-mail from Justin, it states, “it’s done – try it out”. Unreal! This was almost as good as the time that I called Justin at about 7AM on a Monday morning. It was my full expectation to get his voicemail and simply leave a message. Nope! Not Justin. He answered the phone live through some feature on his phone system that forwarded my call to his cellular phone. I was truly blown away. Bottom line – often times, it doesn’t take much time or effort to exceed customer expectations. With a willingness to act quickly to concerns or requests and a keen understanding of your customer’s pain at any given time, any organization can add the cement-like stickiness that we always seek to engender with our customers, and that we hope to have with our vendors.
Tony, New Beginning Realty
I have set our music & marketing on HOLD. I love it. Thanks for your assistance in getting us to the next level.
Klaus Barkhausen, 5 Stars Technology, LLC
Thanks for the great message you have provided our company! The new answering message does a great job in enhancing the professional and polished image we like to present to our customers (and potential customers). We are in a very competitive market and many times it is our image that helps our new customers feel confident that we are the right choice for their technology needs. Again, thanks for providing us such a great service and for doing it so quickly. We will do our best to refer our customers your way when they express a need for your marketing and recording services.
Dr. Jonathan Torma, Clarkstown Smiles
Thanks Justin. It sounds great.
Jason Floyd, Tank Components
Thanks again – you guys do a great job!
Tyler M., Joy Medical Group, LLC
Works Great. Sounds Awesome! Thanks Again for all your help!
Elle Soundara, Action Staffing Services
I’m really glad that I’ve chosen Telephone on Hold. I’ve researched a few other companies and you were the only company that responded to our needs without any pressure of having to buy immediately or me having to contact your company again after I’ve put in a request for more information. Your excellent customer service and passion for what you do really shows because our audio sounds amazing! You’re an awesome company to work with! Thank you! We will definitely spread the word!
Wendell Clark, Nurses Unlimited, Inc
I received your unit today, it has been installed and is working - so far a lot of compliments! You all do GOOD WORK!
Krista Wilson, Freedom Van Lines
The on hold system is working perfectly for the needs of our moving and storage company. Our customers are staying on the line and don't sound perturbed when we actually get the opportunity to assist them. Thanks to the informative nature of the recording you put together, I think a lot of the customers questions get answered before the sales representative even gets on the phone. Moving is a very stressful time for everyone and getting the customer informed is essential to good business. We love it!!! Thank you so much for your assistance in this. You were really helpful in getting everything set up!!!!!
Sammy Teitelbaum, board certified Pedorthist
Quality, service and value.... After being a repeated user of the services of "Telephone On Hold", we recently renewed our contract with the company, after openening a new branch here in Brooklyn, NY. We have been very impressed with our customized on-hold marketing. Our callers often comment on how professional it sounds and ask us about the services that were advertised. This is a wise investment that has already paid for itself. Thanks for the great service!"
Dr. Bortay Dehnadi & Dr. Nirup Reddy, Santa Paula Dental Care
We Just wanted to thank you for the perfect job and the best customer service we've ever had. We strongly believe if one has a good experience, one must let everyone know about it. In our case, we'll recommend Telephone On Hold to all who need this service. Thank you for being so attentive and professional.
Kathleen Pine, Pine Family Farms
From the first call I made to Telephone On Hold, the service provided was very friendly, professional, and timely. Our business had been talking for several months about the dead space that our customers were put into when placed on hold. Telephone On Hold made the entire process an easy and affordable one. Justin even went the extra mile by calling the makers of our phone system to help determine compatibility and installation with our current system. What more can I say – top-notch quality service! Telephone On Hold is not just a message creation service, it is a great business relationship to experience. Thank you Justin and Telephone On Hold!
Kim Cox, Summit Physical Therapy & Rehabilitation
We have been very pleased with the finished product that Telephone on Hold completed for us. I found their services over the internet, and was pleased with their professionalism and expertise in this area. We have used them a second time, and will return to them in the future as our business expands. Now when patients call our offices and are put on hold, they hear a great advertisement about our services and facility!
Erik Peterson, Natural Skin Solutions
Very nice. It's rare to find a company today that will go all-out to give this level of customer service and follow thru. Many thanks! The sound quality, the immediate attention to detail and the overall experience has been incredible!
Hilary Holliger, The Gordon Company
When dealing with any internet based company, you’re always leery about how smooth the purchase will go….with TelephoneOnHold.com, it’s ONLY smooth sailing! It was SO simple to navigate their site and find exactly what we were looking for in talent and music. Justin was really helpful when it came to helping out and was very prompt, whether by phone or email, with answers to all of our questions! Overall, we would use them again in a heartbeat and love the star treatment they gave! Thanks guys
Dr. Nelson Chen, Advanced Dentistry Northwest
"Wow!!" is the first word that comes to my mind when writing a testimonial for my experience with Telephoneonhold.com. Justin, my account manager, was extremely helpful in explaining, implementing, and executing my need for an on-hold message system for my dental office. I have been contacted by various companies that provide on-hold message systems and if you stop at telephoneonhold.com, look no further. Not only is "price is right", but the customer service is superb as well. I received my customized on-hold message in the MP3 format and the message player only DAYS after I signed up with them. Talk about efficiency! Thanks, Justin, for the hard work.!
Dr. William Meza, Bay Area Dental Practice.
Sounds Great! It was really very nice to work with you and your staff. I was little worried because I found from the Internet, but you are professional, quick and easy to work with and I am very happy with the finished product. I will certainly recommend you in the future!
Stephanie Sterie, Telecom XXI
The entire process of creating a music on hold program was easy, and the result sounded very polished and impressive. We worked with Justin and found him to be amiable, yet professional. Telephone On Hold produced the program in a very timely fashion. I would happily refer anyone to do business with Telephone On Hold.
Dr. Barry Schoenberg, DABPS, FACFAS, Palisades Podiatry Associates, LLP
Dear TelephoneOnHold staff: When we first considered a phone on-hold messaging service, we were most concerned that it not appear too commercial and unprofessional; we were not looking for a "Home Depot" type phone message. As physicians and specialists it was, and is, important to maintain that professional image and relate that high level of professionalism that the practice of medicine mandates. Your company has superbly balanced the personal and professional messaging with the warmth and sophistication of a telephone messaging company committed to doing your job on the highest plateau. From beginning to implementation, it has been a pleasure working with you and your staff. Our patients have already made comments about the on-hold recording and information. Thanks again!
Kriss Smolkea, Red Sun Systems, Inc.
If you have a 800 line and are looking for an on hold marketing company, don't look further because your solution is right here. I have searched several on hold marketing companies and used recording studios for my on hold messaging system, but TelephoneOnHold.com beats them all! The super fast service on creating the script and recordings with high quality voice actors is just brilliant. Plus, we've already seen a great return on investment from the on-hold marketing messages. Thank you very much TelephoneOnHold.com. Will use in future for sure!
Dr. Kristen Donohue, DDS, Sunshine Dentists
Excellent finished result! Our callers love it, our staff loves it and it was half the price of the American Dental Association's recommended company. Great customer service and overall value! Thanks for all of your help!!!
Dan Depina, iWebmasters.
Hi This is Dan Depina and I Just wanted to let everyone know what kind of excellent service telephoneOnHold.com provides. We are always changing things up and need to have things redone on the fly and TelephoneOnHold.com has always been on point each and every time we have needed something. Dealing with Justin has been a pleasure as he is always very helpful and able to get us the fastest turn around time from any of the companies we have used to do recordings for us. So if you want excellent service with the fastest turn around time in the business make sure you give TelephoneOnHold.com a try! Thanks for all your excellent service!!
Billie A., Tranquil Day Spa
We have worked with TelephoneOnHold.com for over 8 years. Each month our spa specials change and we like to use our on-hold marketing system to market these new specials to callers. Our callers truly respond to our on-hold specials. It's professional, quick, and easy. Usually, our on-hold message is updated within 24 hours. If you run a day spa, you need Telephone On Hold - especially during the holidays! Telephone On Hold is the best on-hold service and value in America!
Michael Law, Qualatech Computer Consultants
Amazing turnaround, quality and value! Great job & thanks!
Ray Remmer, Remmer's Piano Tuning
Hi this is Rey Remmer, with Remmer's Piano Service in Baltimore, Maryland. I'm just calling to say how thrilled I am to hear the final productions of my On-Hold Message from Telephone On Hold. I had done this myself before, I was doing Telephone On Hold Messages for my company, oh I guess to the last five, ten years and I finally just got to the point where I would just got tired of it because I was changing them frequently and I thought "I got to find a professional". Well, I found a professional and I'm just totally satisfied with both the general and holiday program. Also, not only being as a piano technician but I'm a musician so it just thrilled me to hear the different varieties and genres of music in both scripts and how they were just entwined within the script throughout and I just couldn't believe how just smooth it was and suggest that I'm totally satisfied and I was so thrilled to be with you. You were just a pleasure to work with. I will try to send some busine ss your way from other customers. I have a lot of doctors, dentists and lawyers but I will definitely calling you back again, so all I could say to you is keep up the great work and I'm looking forward to dealing with you again in the future. Thank you so much, you take care
Jon Thurman, Westbrook Service Corp
Hey. This is John Thurman with Westbrook Service Corporation in Orlando FL letting you know that we have just been blown away by the services of telephoneonhold.com. What comes to your mind when you hear the words turn-key, seamless, hassle-free and professional? Well, those words describe the service we receive from our experience with telephoneonhold.com all the way from our top-drawer account rep to the easy implementation of our messaging program. Here's the neat thing. Our customers are gonna love it more than we do. Do your customers a favor and give the folks at telephoneonhold.com a call today
Rich Delaney, Delaney Computer Services
Hi, Justin. It's Rich Delaney with Delaney Computer Services. I just wanted to thank you for your guys speedy turn around work. We're impressed as anything with our Music and Hold. We would definitely refer you in the future. And again, thanks a lot
Alexander Soliman, Apex Medical Distributors
Yes this is Alexander Soliman I’m calling from Apex Medical Distributor. I happened to have been online and I saw your service online. Because we had such an awful time with services such as this I was very reluctant to call. But I did anyway. And, I just wanted you guys to know that the gentleman that I dealt with, Justin Ginsberg was nothing short of exceptional. He was just from the get go an exceptional, very courteous gentleman. I got my service through him. I mean, like I said in the past we’ve had nightmares where it’s taken three, four years to get something done. And, in dealing with him, we’ve gotten it done in 24 hours. I just thought you guys should know how incredible Justin is and how incredible your company is for following through and doing what you said you were going to do in such a short time. So, I usually don’t make calls like this, but in this situation, I was just so pleased with everyone’s effort and I just wanted to pass that along. If you have any questions, our number is 661 area code, 295 – 9772. Thank you so much, talk to you soon.
Dr. Jack Levine, D.D.S., Orange Street Smiles Dental Office
Hi this is Dr. Jack Levine calling about Message On Hold. We have used the service for about two months now and have been absolutely delighted. We’re a dental office in New Haaven Connecticut and have found that on first look we really enjoyed lovely classical music on hold. We felt as though our clients just wanted to be relaxed. And now, we find that my gosh they are informed! They know more about us, they are generating questions for us, they are appreciative of the information that we have here. They come in talking about it, we really like the voice and we like to be in control of the content and the material. I applaud Justin and his company for a fine job.
Norm M., Mayfair Animal Hospital
This is Norm from Mayfair Animal Hospital in Cary, North Carolina. Just wanted to call and tell you people at Telephone On Hold just how pleased we are with your services and how wonderful the responses has been from our clients. It’s really increased the presence of the hospital and I think our clients appreciate the opportunity to hear about our other services and keep them informed about pet-care. Again, you guys are doing a great job, you reach out and talk to us on a regular basis and keep us informed and we do appreciate it. Best of luck to you, thank you!
Alf C. Midas Auto Service Experts
Hi my name is Alf from Midas Auto Service Experts. And, I just wanted to call to say what a great service from Telephone On Hold people. The recording was excellent and I will recommend it to all of the business owners that I know. Thank you!
Nick M., New York Pizza
Hey this is Nick with New York Pizza in Cary North Carolina. I’m just calling to let you know that I found Telephone On Hold while searching the internet. After comparing it with a lot of other companies, this company is clearly the one. Their customer service is excellent. My account manager is always ready to help me. I’m really 200% satisfied with their product. They have a great product, it’s a great company and I would recommend this company to anyone out their looking for a telephone on hold message. Again, thank you Telephone On Hold, you are a great company!
Mary Catona, Retriever Waste
Hi this is Mary Catona with Retriever Waste. I had found Telephone On Hold on the Internet and did some searching and had found that when I had spoken with my account manager everything he had said he was going to do he did and went beyond the call of duty. I just now received the commercials and plugged them into my audio cassette and I have to tell you that the quality and the service are unbelievable – with high quality. And if anybody ever says to me who would you use, I would definitely say “Telephone On Hold” and would refer to my account manager. Again, this was a great tape and appreciate all of your help and service. Thank you.
Kerry Mossler, Southside Community Hospital
Hi this is Kerry Mossler from Southside Community Hospital in Farmville, Virginia. I was calling about the Telephone On Hold company and in particular, Justin Ginsberg who is my account manager. I have found you on the Internet, and we have signed a contract for a year, and I have gotten so many good responses from the on-hold messaging and it really has bumped our professionalism up a notch. Justin – that I’ve worked with has been very responsive – I email him and he emails me right back. I’ve just been completely thrilled with your service – particularly, your customer service. So, I appreciate and thanks a lot!
Joseph Castranova, South Florida Billing Management
Yes, this is Joseph Castranova from South Florida Billing Management in Miami, Florida. I just wanted the people at Telephone On Hold.com know that I’ve been using your service now for six months, and you have an incredible service. The prerecorded message that you’ve made for our business is just absolutely fantastic – absolutely fantastic, I’m speechless I can’t even say enough of your company, your promptness, and your professionalism. Thank you very much, and I hope you have a great day!
Raizy, Simpson Jewelers
Hi this is Raizy from Simpson Jewelers in Brooklyn, New York. We use Telephone On Hold for our on-hold message and we are very satisfied with the price, the service and all-around dealing with the company.
Matt Lillquist, KNL Enterprises
Hi this is Matt Lillquist, president of KNL Enterprises – we’re a trucking company here in the Atlanta area. Telephone On Hold has helped us manage our phone holding system and has helped demonstrate what kind of services that we can offer to our customers and used as a marketing tool. We have recently been awarded the INC Magazine top 500 fastest growing companies in America and have been able to use the on-hold message as a marketing tool for that award!
Charles Dinovitz, Rondino Promotions
Hello, this is Charles Dinovitz, president of Rondino promotions. I just wanted to call and thank Telephone On Hold for a wonderful product. And I just wanted to say that our account manager is attentive to our needs. And, your attention to detail and the quality of your on-hold service really brings a lot to our company and has surpassed our expectations. I can honestly say that I would recommend Telephone On Hold and would gladly be a reference if needed. Have a good day!
John Marino, Brady Stannard Chevrolet Cadillac
This is John Marino the General Manager of Brady Stannard Chevrolet Cadillac in Brewster. I was just dropping you a phone call to tell you how outstanding your service has been. And, also the state of the art equipment that you supplied us with is great. The radio commercials have been absolutely the best. And we have received many compliments on your service. Just want to tell you to keep up the great work. We're looking forward to doing business in the future. Thanks, bye.
Mike Chapdelaine, Chapdelaine Pontiac Buick GMC
Good afternoon this is Mike Chapdelaine from Chapdelaine Pontiac Buick GMC in Lunenburg Massachusetts . Just wanted to tell you how pleased we are with the service that we are getting from Professional Audio Studios. The sound quality on the discs that you have given us is tremendous. The equipment is simple and easy to use. The comments that we are getting from our customers is incredible. The turnaround time when we make a change is unbelievable. It is like literally two days and the disc is back. Keep up the great work. We are more than pleased and thanks again.
Steve Luft, GSM Cardinal Honda
Hi this is Steve Luft the General Sales Manager at Cardinal Honda calling. Just like to say, I get solicited by lots of companies for products and services. And, sometimes they don't quite live up to what they have promised. In Telephone On Hold's case, they have certainly exceeded my expectations. My account representative has been very helpful – checking in regularly and making sure things are ok. Very quick turnaround with our programs and initially sending out the system. Very high audio quality and just a great overall value. I highly recommend you guys and appreciate all of your help. Thanks.
Laucimar Sieves, Luciano Costa Realty
Hello this Laucimar Sieves from Luciano Costa Realty in Marlborough Massachusetts . Telephone On Hold.com has exceeded our expectations and we are very satisfied with the service that we are receiving. We have found Telephone On Hold.com to be honest, reliable and quick with our On-Hold program. The finished product sounds great and we are very satisfied with that. I especially like our account manager who has been helpful throughout the process. Thank you very much and congratulations. Bye bye.
Steve Wilson, Arvell Moore AC & Heat
This is Steve Wilson with Arvell Moore AC and Heating. Telephone On Hold has a great product – their turnaround was amazing, got it there in less than a week. The stuff was truly plug and play. We plugged it in, it works fine, sounds great and everyone is happy.
Kimberly, West Points Development
Hey there this is Kimberly from Westpoints Development in Naples Florida . I just wanted to touch base to tell you how pleased we were with your courteous, knowledgeable staff. The very quick turnaround and the great price point. I was really impressed with the entire experience and will definitely look to Telephone On Hold for future recording projects. The principals here at the company are ecstatic with the final creative and really, in a great way just very pleased with everything. So, thanks again and I will certain to be in touch for future projects. Have a great one, bye bye.
Pat O'Connor, O'Connors Alexander Hamilton Inn
Hi this is Pat O'Connor owner of O'Connor's Alexander Hamilton Inn in upstate New York . Our company has been using Telephone On Hold for about two years now. We find it a great addition to our services. The customers love listening to it. Our customers call here and ask to be put on-hold! It's affordable. We have great representatives that help us out every month. Good turnaround time. Very flexible arrangement, easy to change anytime we need to. Definitely recommended for any company to increase sales it's been a big plus for us. Give me a call and I can go ahead and tell you more about Telephone On Hold and give you my recommendations. Thanks!
Gene Reyna
Wow! Telephone On Hold delivers! Justin and his team produced a world-class message solution for our dental practice. From beginning to end, the process was straight-forward, professional and extremely fast. I can't say enough about their service. It goes without saying that Telephone On Hold just became our sole provider of message-on-hold solutions!
Jim Overmier, Coach & Courier, Inc.
Telephone On Hold has reinvigorated our business by giving our customers an exciting and fresh, new image of who we are! Our old system was inoperable for some time and new customers would routinely hang up rather than wait on the line through silence. That problem seems to be gone in just the first day of having our new Telephone On Hold message! Thanks, Justin!
Amy Schneider and John Lindsey,
Everything is working wonderfully and we think you did an amazing job! You went above and beyond our expectations. The process was very simple from start to finish and was completed within days of beginning the project! The finished product is exactly what was promised. In addition, the level of professionalism was impressive. Thank you again for your assistance and attention to detail. We look forward to using your company multiple times in the future! Sincerely, Amy Schneider and John Lindsey
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Enhance your company's on-hold experience with music on hold with custom messaging. It's quick, easy and affordable. Contact us for a free on-hold quote and consultation. 1-866-359-4653 |
