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Veterinary Music On Hold Messaging Experts
Music On Hold Messaging for Veterinary Offices
If you work in a veterinary office, clinic, or hospital you know how much phone traffic exists each day. Research indicates that over 70% of callers are placed on hold. What is your veterinary office doing with this opportunity? This is where an on-hold marketing system makes all the difference, and the right on-hold company will drive sales! A well-crafted on old program from Telephone On Hold means your valued staff will spend less time answering the phones, and more time caring for Fido and Fluffy.
An on hold message from Telephone On Hold will increase your business. People love their pets and want nothing but the best for them. The on-hold message is the customer’s first impression of your veterinary office, the services that you offer, the technology you have available, and recommended preventative treatments that your office provides. If you show your clients that they have called a warm, caring environment with a qualified staff, your customers will feel good about trusting you with their four-legged friends. And, they're likely to tell a friend or two. Our on-hold marketing service (in place in veterinary clinics, hospitals, and grooming centers nationwide) will also prompt callers to inquire about lesser-known services and available products.
Here's what on hold messaging can market for your veterinary practice:
Turn your on-hold button into a practice builder with Telephone On Hold!
Click here to view our comprehensive veterinary presentation (PDF).
Call to learn more about the Veterinary On-Hold 866-359-4653.
The right on hold message will increase your business. People love their pets and want nothing but the best for them. The on hold message is the customer’s first impression of your veterinary office, the services that you offer, the technology you have available, and recommended preventative treatments that your office provides. If you show your clients that they have called a warm, caring environment with a qualified staff, your customers will feel good about trusting you with their four-legged friends. And, they're likely to tell a friend or two. Our on-hold marketing service (in place in veterinary clinics, hospitals, and grooming centers nationwide) will also prompt callers to inquire about lesser-known services and available products.
Calm Caller Anxieties
Whether they’re anxious because they need to bring in a sick pet, are worried about an upcoming procedure or are concerned about finances, veterinary music on hold messaging will ease your callers’ anxieties.
Word of Mouth
Offer a client testimonial. Mention your client referral program. Veterinary music on hold messaging will spread the word.
Tell patients about your doctor(s) background or hobbies. Educate callers about your lesser known services such as boarding or grooming.
Provide your website information, Twitter, Facebook, or Instagram information. Be sure to mention if you run any specials or promotions to increase social activity.
Tips and Tricks
Offer at-home tips for a healthier pet while promoting the medications or nutritional products you offer. Remind pet owners to keep their pets up-to-date with vaccines.
Hear on hold demos and view a full presentation by visiting OnHold.com's veterinary music on hold messaging page.
Click here to view our comprehensive veterinary presentation (PDF). Call to learn more about the Veterinary On-Hold 866-359-4653.
Veterinary Industry Seasonal Music On Hold Messages Content Ideas from TelehoneOnHold.com
Remind callers of the danger in leaving their family pets outside in cold temperatures. Urge callers to use pet-safe ice melt. Instruct callers about your afterhours services. Inform callers about the hazards associated with the holiday season – pets escaping (perfect time to mention microchipping their pet), dangerous plants, unsafe foods.
Inform callers that, though they may celebrate Easter, chocolate, candy and even lilies can be dangerous for their pets. Remind callers to be sure their pets are up-to-date on their flea, tick, and worming medications. Inform callers about grooming and shearing services. Remind callers to schedule their pet’s yearly checkup.
Educate callers about keeping pets safe in the hot months – never leave them in vehicles, keep them well hydrated. Although it may be fun for callers to bring their pups along on a car ride, they should be secured in proper seatbelt harnesses or crates. Inform callers to discuss clipping or shaving dogs with long coats. Take precautions to keep pets away from gardening chemicals.
Remind callers to be sure their pets are up-to-date on their flea, tick, and worming medications. Chocolate, found so plentifully at Halloween, can be toxic for dogs and cats. Pet Halloween costumes are cute but they’ll want to ensure there are no small parts to pose a choking hazard. Although all pet parents do their best to keep their pets safe, if a problem should arise, instruct them to call your office.
Sharon Schilling, Capital City Spay & Neuter
"Capital City Spay & Neuter is extremely satisfied with the professionalism and expertise exhibited by Telephone On Hold's team - especially, Justin and Louanne. Telephone On Hold is a great investment for our veterinary practice and we have received many positive comments from customers. We would recommend Telephone On Hold to any company who is looking for excellence and professionalism and customer service."
Grant Garl, Fit 'N' Furry Pet Resort
Telephone On Hold is a great outfit. Efficient, quick, quality production and fair price! Who says you can't have quality, price and time all in one?
Norm M., Mayfair Animal Hospital
“Just wanted to tell you just how pleased we are with your services and how wonderful the response has been from our clients. It's really increased the presence of the hospital and I think our clients appreciate the opportunity to hear about our other services and keep them informed about pet-care. Again, you guys are doing a great job, you reach out and talk to us on a regular basis and keep us informed and we do appreciate it. Best of luck to you, thank you!"”
Rhonda S, Madison Animal Hospital
“Clients love it - it's working beautifully. It's great, thanks!! We've received many compliments on the professional on-hold messages.”
Read More Client Testimonials
The Veterinary Music On Hold Messaging Process
Trusted by veterinary hospitals, clinics and grooming center across the country. Call today!
We learn about your veterinary office via a comprehensive phone interview and by visiting your website. We work with vets across the country and will put that experience to work for you.
Our creative department will write a custom script (approx. 750 words) for you to review and approve. This will include office technology, emergency care, seasonal messaging, pharmacy options and doctor(s) background and training.
Enhance your veterinary on-hold
experience with music on hold
with custom messaging. It's quick, easy
and affordable. Contact us for a free
on-hold quote and consultation.