We look forward to meeting you at the Atlantic Coast Veterinary Convention in Atlantic City.
Veterinary Music On Hold Messaging Experts Music On Hold Messaging for Veterinary Offices
If you work in a veterinary office, clinic, or hospital you know how much phone traffic exists each day. Research indicates that over 70% of callers are placed on hold. What is your veterinary office doing with this opportunity? This is where an on-hold marketing system makes all the difference, and the right on-hold company will drive sales! A well-crafted on old program from Telephone On Hold means your valued staff will spend less time answering the phones, and more time caring for Fido and Fluffy.
An on hold message from Telephone On Hold will increase your business. People love their pets and want nothing but the best for them. The on-hold message is the customer’s first impression of your veterinary office, the services that you offer, the technology you have available, and recommended preventative treatments that your office provides. If you show your clients that they have called a warm, caring environment with a qualified staff, your customers will feel good about trusting you with their four-legged friends. And, they're likely to tell a friend or two. Our on-hold marketing service (in place in veterinary clinics, hospitals, and grooming centers nationwide) will also prompt callers to inquire about lesser-known services and available products. Who: Who you are, including doctor(s) education, background, and hobbies. What: Describe your specialties such as internal medicine, therapeutic laser, or toxicology. Where: How can they find you? Not just your offices but online – your website & social media addresses. When: When are your offices open, and how do they reach you outside of practice hours? Why: Why should a client choose you? Offer client testimonials, mention your client referral services. How: How will your clients benefit from choosing you? Promote your rapid diagnostics on the road and in the hospital. Turn your on-hold button into a practice builder with Telephone On Hold! Click here to view our comprehensive veterinary presentation (PDF). Call to learn more about the Veterinary On-Hold 866-359-4653. The right on hold message will increase your business. People love their pets and want nothing but the best for them. The on hold message is the customer’s first impression of your veterinary office, the services that you offer, the technology you have available, and recommended preventative treatments that your office provides. If you show your clients that they have called a warm, caring environment with a qualified staff, your customers will feel good about trusting you with their four-legged friends. And, they're likely to tell a friend or two. Our on-hold marketing service (in place in veterinary clinics, hospitals, and grooming centers nationwide) will also prompt callers to inquire about lesser-known services and available products. Calm Caller Anxieties Whether they’re anxious because they need to bring in a sick pet, are worried about an upcoming procedure or are concerned about finances, veterinary music on hold messaging will ease your callers’ anxieties. Word of Mouth Offer a client testimonial. Mention your client referral program. Veterinary music on hold messaging will spread the word. Education Tell patients about your doctor(s) background or hobbies. Educate callers about your lesser known services such as boarding or grooming. Be Social Provide your website information, Twitter, Facebook, or Instagram information. Be sure to mention if you run any specials or promotions to increase social activity. Tips and Tricks Offer at-home tips for a healthier pet while promoting the medications or nutritional products you offer. Remind pet owners to keep their pets up-to-date with vaccines. Turn your on-hold button into a practice builder with Telephone On Hold! Call today to learn more about the Medical On-Hold Profit System: 866-359-4653. Turn your on-hold button into a practice builder with Telephone On Hold! Click here to view our comprehensive veterinary presentation (PDF). Call to learn more about the Veterinary On-Hold 866-359-4653. Veterinary Industry Seasonal Music On Hold Messages Content Ideas from TelehoneOnHold.com Winter Remind callers of the danger in leaving their family pets outside in cold temperatures. Urge callers to use pet-safe ice melt. Instruct callers about your afterhours services. Inform callers about the hazards associated with the holiday season – pets escaping (perfect time to mention microchipping their pet), dangerous plants, unsafe foods. Spring Inform callers that, though they may celebrate Easter, chocolate, candy and even lilies can be dangerous for their pets. Remind callers to be sure their pets are up-to-date on their flea, tick, and worming medications. Inform callers about grooming and shearing services. Remind callers to schedule their pet’s yearly checkup. Summer Educate callers about keeping pets safe in the hot months – never leave them in vehicles, keep them well hydrated. Although it may be fun for callers to bring their pups along on a car ride, they should be secured in proper seatbelt harnesses or crates. Inform callers to discuss clipping or shaving dogs with long coats. Take precautions to keep pets away from gardening chemicals. Fall Remind callers to be sure their pets are up-to-date on their flea, tick, and worming medications. Chocolate, found so plentifully at Halloween, can be toxic for dogs and cats. Pet Halloween costumes are cute but they’ll want to ensure there are no small parts to pose a choking hazard. Although all pet parents do their best to keep their pets safe, if a problem should arise, instruct them to call your office. Sharon Schilling, Capital City Spay & Neuter
"Capital City Spay & Neuter is extremely satisfied with the professionalism and expertise exhibited by Telephone On Hold's team - especially, Justin and Louanne. Telephone On Hold is a great investment for our veterinary practice and we have received many positive comments from customers. We would recommend Telephone On Hold to any company who is looking for excellence and professionalism and customer service." Grant Garl, Fit 'N' Furry Pet Resort Telephone On Hold is a great outfit. Efficient, quick, quality production and fair price! Who says you can't have quality, price and time all in one? Norm M., Mayfair Animal Hospital “Just wanted to tell you just how pleased we are with your services and how wonderful the response has been from our clients. It's really increased the presence of the hospital and I think our clients appreciate the opportunity to hear about our other services and keep them informed about pet-care. Again, you guys are doing a great job, you reach out and talk to us on a regular basis and keep us informed and we do appreciate it. Best of luck to you, thank you!"” Rhonda S, Madison Animal Hospital “Clients love it - it's working beautifully. It's great, thanks!! We've received many compliments on the professional on-hold messages.” Read More Client Testimonials | |||
The Veterinary Music On Hold Messaging Process
Trusted by veterinary hospitals, clinics and grooming center across the country. Call today!
Discovery Interview
We learn about your veterinary office via a comprehensive phone interview and by visiting your website. We work with vets across the country and will put that experience to work for you. |
Custom Scripting
Our creative department will write a custom script (approx. 750 words) for you to review and approve. This will include office technology, emergency care, seasonal messaging, pharmacy options and doctor(s) background and training. |
Studio Production
Upon approval, your script will be produced with your selection of voice & music from our soundstage and will be delivered in the appropriate format for the supplied on-hold player or your VoIP phone system. |
Music On Hold Messaging for Vet Offices and Hospitals
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Enhance your veterinary on-hold experience with music on hold with custom messaging. It's quick, easy and affordable. Contact us for a free on-hold quote and consultation. 1-866-359-4653 |
