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Elder Care Music On Hold Messaging Solutions
Music On Hold for Assisted Living and Nursing Homes
Deciding it’s time to place a loved one in an assisted living facility can be one of the most difficult decisions someone faces. Choosing the right care facility may prove to be just as difficult. With so many choices, how can you separate your location from the rest? At Telephone On Hold we have years of experiencing designing just the right music on hold message to soothe and educate your callers, fostering their trust in your facility.
Who: Who you are, including any training, education or background. Tell callers about your caring staff and facilities.
What: Describe your specialties such as Alzheimer’s Care, Dementia Care, Memory Care.
Where: How can they find you? Not just your physical location but online – your website & social media addresses.
When: When do you allow family visits? When do you offer new resident tours?
Why: Why should a resident & their family choose you? Offer resident testimonials. Advertise amenities that separate your facility from the rest (spacious rooms, exemplary service, dining options, etc.)
How: How will residents and their families benefit from choosing you? Mention special care or services you offer. For many, interaction within the residential community is important.
Call for a complimentary on-hold needs analysis for your Assisted Living or Nursing Home location. 1-866-359-4653. View our assisted living on hold senior care marketing presentation.
Calm Resident and Family Anxieties
Whether they’re anxious because they’re looking for assistance for themselves or a family member, reinforcing your expertise with music on hold messaging will ease your callers’ anxieties.
Word of Mouth
Offer resident testimonials. Mention your referral program. Talk about your facility tour. Assisted living music on hold messaging will spread the word.
Education
Tell residents about your caregivers’ background or hobbies. Let callers know about your specialties such as Alzheimer’s Care, Dementia Care, Memory Care, etc.
Be Social
Provide your website information, Twitter, Facebook, or Instagram information. For many family members, visible social activity is essential. Be sure to mention any communal trips you offer.
Call for a complimentary on-hold needs analysis for your Assisted Living or Nursing Home location. 1-866-359-4653
View our assisted living on hold senior care marketing presentation.
Who: Who you are, including any training, education or background. Tell callers about your caring staff and facilities.
What: Describe your specialties such as Alzheimer’s Care, Dementia Care, Memory Care.
Where: How can they find you? Not just your physical location but online – your website & social media addresses.
When: When do you allow family visits? When do you offer new resident tours?
Why: Why should a resident & their family choose you? Offer resident testimonials. Advertise amenities that separate your facility from the rest (spacious rooms, exemplary service, dining options, etc.)
How: How will residents and their families benefit from choosing you? Mention special care or services you offer. For many, interaction within the residential community is important.
Call for a complimentary on-hold needs analysis for your Assisted Living or Nursing Home location. 1-866-359-4653. View our assisted living on hold senior care marketing presentation.
Calm Resident and Family Anxieties
Whether they’re anxious because they’re looking for assistance for themselves or a family member, reinforcing your expertise with music on hold messaging will ease your callers’ anxieties.
Word of Mouth
Offer resident testimonials. Mention your referral program. Talk about your facility tour. Assisted living music on hold messaging will spread the word.
Education
Tell residents about your caregivers’ background or hobbies. Let callers know about your specialties such as Alzheimer’s Care, Dementia Care, Memory Care, etc.
Be Social
Provide your website information, Twitter, Facebook, or Instagram information. For many family members, visible social activity is essential. Be sure to mention any communal trips you offer.
Call for a complimentary on-hold needs analysis for your Assisted Living or Nursing Home location. 1-866-359-4653
View our assisted living on hold senior care marketing presentation.
Call 1-866-359-4653 for a demo.
Assisted Living & Senior Living Industry Seasonal Music On Hold Messaging Content Ideas from TelehoneOnHold.com
Winter
This is a busy time of year for friend and family visits – offer information on local lodging, restaurants, etc. Let callers know about any planned holiday excursions or if the local choir or carolers will be visiting. Educate callers about special treatments or services you offer for the dry winter months.
Spring
Notify callers about any Easter or Passover services you offer onsite or within the community. Let callers know about any resident involved gardening programs. Remind callers about planned trips.
Summer
Do you offer outdoor accommodations for residents? Let callers know! Inform callers about planned day trips or excursions. Invite callers to stay up-to-date with you via your website and social media offerings.
Fall
Are you planning fall foliage tours or outings to local venues? Inform your callers! This is the time to discuss with callers the importance of ensuring their loved one is settled into their new living space before the cold weather arrives.
Winter
This is a busy time of year for friend and family visits – offer information on local lodging, restaurants, etc. Let callers know about any planned holiday excursions or if the local choir or carolers will be visiting. Educate callers about special treatments or services you offer for the dry winter months.
Spring
Notify callers about any Easter or Passover services you offer onsite or within the community. Let callers know about any resident involved gardening programs. Remind callers about planned trips.
Summer
Do you offer outdoor accommodations for residents? Let callers know! Inform callers about planned day trips or excursions. Invite callers to stay up-to-date with you via your website and social media offerings.
Fall
Are you planning fall foliage tours or outings to local venues? Inform your callers! This is the time to discuss with callers the importance of ensuring their loved one is settled into their new living space before the cold weather arrives.
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Enhance your Assisted Living or Nursing Home on-hold experience with music on hold with custom messaging. It's quick, easy and affordable. Contact us for a free elder care on-hold quote and consultation. |
The Music On Hold Messaging Process by Telephone On Hold
Our quick process generally takes inside of a week start to finish. Need it faster? Just tell us!
Discovery Interview
We learn about your assisted living / nursing home facility via a comprehensive phone interview and by visiting your website. |
Custom Scripting
Our creative department will write a custom music on hold messaging script (approx. 750 words) for you to review and approve. |
Studio Production
Upon approval, your script will be produced with your selection of voice & music from our soundstage and will be delivered in the appropriate format for the supplied on-hold player or your VoIP phone system. |
