Maybe you’ve used your small office/home office (SOHO) phones for so long you don’t remember when you bought them, or your company has outgrown your basic phones – there are a number of choices for easy to use, economical phones that will allow you to utilize custom on hold marketing as well as many other features. These phones may be found at big box stores, online retailers or via the manufacturer’s website.
If you’re looking for standard, small office/home office (SOHO) phones, consider one of the following:
AT&T SynJ SB67138 / SB67158 supports up to 4 phone lines & 11 users. All that would be required for music on hold is a patch cord (provided by TelephoneOnHold.com) to connect the SB637138 phone to the USB music on hold device.
VTech CM18445 is ready to connect to our USB music on hold player right out of the box with the cable provided with your VTech phone. Supports up to 4 phone lines & 11 users, both corded and cordless.
XBLUE X16, also ready to connect to our USB music on hold player right out of the box. Supports up to 6 phone lines & 16 digital phones (up to 4 cordless phones).
If an Internet-based phone system (Voice Over Internet Protocol / VoIP) better suits your business needs, check out Grasshopper (www.Grasshopper.com), Vonage (www.Vonage.com), Phone.com (www.Phone.com) or 8x8 (www.8x8.com). All offer a variety of features that are sure to help your business!
Please note: as service can vary depending on your provider, we encourage you to consult your telephone service or Internet service provider to ensure the system you choose will function properly with their service.
Part of the OnHold.com Family
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Patients are calling with questions about appointments and concerns about symptoms they are experiencing, increasing the burden for medical office staff and prolonging hold times for patients. A consistent, customized telephone audio solution will assist healthcare teams, offering better quality patient support.
A custom healthcare auto-attendant greeting offers guidelines for patients experiencing a health issue and directs callers to the appropriate department. An afterhours greeting provides patient directives for an emergency outside of office hours. As well, custom greetings encourage callers to utilize your website and social media for non-emergency assistance.
As the information publicly available can be confusing, misleading, and frightening, doctors’ offices, hospitals, and urgent care facilities are using custom on hold messages to provide accurate information and guidance.
TelephoneOnHold.com (part of the OnHold.com family) develops custom on hold programs for the healthcare industry to help allay patient fears, deliver valuable tips, and offer support. Provide your patients a reliable, informative, and reassuring telephone experience. Contact Telephone On Hold at 1-888-321-8477 to learn ways we can help you improve patient care.
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Customized music on hold is quick and easy with TelephoneOnHold.com
(part of the OnHold.com family)
Custom scripting, professional narration, and studio productions are created to impress callers, educate them about available services and products, and to keep them from hanging up.
Visit TelephoneOnHold.com or OnHold.com for more info or call 1-888-321-8477 for more information.
You’ll need the on hold program file provided by TelephoneOnHold.com and your customized music on hold messaging will be up & running with your Verizon One Talk phone service in no time!
Add a custom music on hold program to your Verizon One Talk phone service by following these instructions:
Log in to your Verizon One Talk “My Business” web portal:
From the 'Product Tools' section, click One Talk.
From the dropdown, select the appropriate group then click the Features tab.
From the 'Business Features' section, select Music On Hold.
Click the Feature Settings switch to enable or disable .
Select “Upload custom music”
Click Upload then select the Telephone On Hold custom music on hold program file from your computer
You’re ready to play your custom music on hold messages from TelephoneOnHold.com to every caller via your Verizon One Talk phone service!
Questions? Call Telephone On Hold, Part of the OnHold.com Family at 1-888-321-8477!
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Note: Information is current as of 1/2020. Please contact your Verizon One Talk agent to ensure this feature is available to you.
Car dealerships, automotive repair shops, and rental agencies rely on TelephoneOnHold.com for their music on hold marketing needs.
Automotive dealerships and repair shops rely a great deal on phone traffic. As a rule of thumb, 70% of these callers are placed on-hold. The Auto On Hold Profit System can convert this hold-time into a powerful opportunity to up-sell, cross promote, highlight specials and lesser known services.
Here’s what the Auto on Hold Profit System can do for your dealership or repair shop:
1. Generate more business for your sales, service and parts departments.
2. Emphasize the importance of having skilled technicians take care of their vehicle’s every need.
3. Greatly reduce hang-ups – thus increasing your overall revenue.
4. Enhance your dealership and/or body shop image.
5. Answer caller’s common questions – hours, website, location, etc. (This will free your staff up for more important questions and inquiries.)
6. Emphasize the importance of regular vehicle maintenance schedule.
7. Brag about your dealership’s reputation, history, community involvement and specials. Use your hold-time to tell callers about your loaner car program, or well-equipped waiting room.
8. Convert callers into true walk-in prospects for your dealership and/or body shop.
9. Generate excitement about new vehicle models. Generate additional test-drives – thus additional sales.
10. Educate callers about your service appointment cancellation policy – reducing no-shows!
Call today to learn more about the Auto On Hold Profit System. 1-888-321-8477
TelephoneOnHold.com, Part of the OnHold.com Family
You can plug a TelephoneOnHold.com music on hold player into the music on hold jack on the back of the communications server. The input jack is located between the line 1 jack and the INIT switch. It is a standard ⅛ inch mono audio jack. A patch cable may be required to go between the audio player and the X16.
From the XBLUE X16 phone:
You’re ready to play your TelephoneOnHold.com customized music on hold messaging to every caller on your XBLUE X16 telephones!
Questions? Call TelephoneOnHold.com, part of the OnHold.com family, at 1-888-321-8477.
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Our professional audio studios offer a wide-ranging catalog of International music for your on hold program, custom auto-attendant greetings, website audio and more. From the lilting beauty of an Irish flute, pleasing strings of a ukulele, rhythmic full body of a steel drum, to the melodic sound of the Vihuela guitar or nearly any type of music for your business, TelephoneOnHold.com has the right piece of music for you!
Listen to a sample of our International background music tracks. Don’t hear precisely what you want? Give us a call as our studios can produce the right audio to meet your needs!
TelephoneOnHold.com, Part of the OnHold.com Family
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Custom Music On Hold Message Solutions from TelephoneOnHold.com
Whether you are a pizzeria with an AT&T SynJ phone, a dental practice with Weave phone service, a realtor with a VTech CM18445 or just about any other type of business, contact TelephoneOnHold.com to discuss a telephone audio messaging solution.
Voice Over Internet Protocol (VoIP) phone service (also called IP or cloud-based) such as Grasshopper, Jive, 8x8, Phone.com and more. Our production team will create a custom audio message file for upload to your phone system. As an experienced, professional audio studio, TelephoneOnHold.com will provide your audio file in the optimum format for your VoIP phone system.
KSU / PBX telephone systems such as by Panasonic, Toshiba, Avaya, NEC, and others. In addition to creating your custom music on hold marketing production, TelephoneOnHold.com provides a made in the USA music on hold player that connects easily to most commercial-grade phone systems. We can also help with Small Office Home Office (SOHO) phones from AT&T, XBlue, VTech and more.
Contact TelephoneOnHold.com to discuss your music on hold messaging (and auto-attendant, daytime, afterhours, and voicemail greetings).
TelephoneOnHold.com (Part of the OnHold.com Family) | 1-888-321-8477
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Changing your marketing on hold messages for your Weave phone system.
You’ll need the audio file provided by Telephone On Hold, and your customized on hold messages will be up & running with your Weave phone system in no time!
We have extensive experience creating custom message on hold for Weave (and many other phone systems). To add your Telephone On Hold music on hold messaging to your Weave practice phone system:
A tip from the dental marketing authorities at TelephoneOnHold.com – use on hold messaging to remind callers about additional revenue boosting services you offer such as custom-fitted mouth guards.
Questions? Call TelephoneOnHold.com (part of the OnHold.com family) at 1-888-321-8477!
Instructions accurate as of 2/2020
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Telephone On Hold Music On Hold for VoIP Phone Systems
Most Internet based phone systems allow for upload of custom music on hold messages. An important detail to ask your Internet phone provider is how your music on hold message plays – whether it starts at the beginning every time a call is placed on hold or runs in a loop, or if they allow randomization of telephone on hold audio file playback. A professional audio studio knows how to create on hold messaging to work best with any of these scenarios.
Call TelephoneOnHold.com, part of the OnHold.com family, at 1-888-321-8477 to learn more!
TelephoneOnHold.com | 1-888-321-8477
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Telephone On Hold
We're here to help your business create a great on-hold experience. We've been very fortunate to assist thousands of small and large businesses with their on-hold marketing. Have fun reading a few posts of our blog! Have a question? Give us a call at 1-866-359-4653.
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