Custom telephone on hold for Dialpad is a snap with help from Telephone On Hold, supported by OnHold.com. You’ll be playing custom telephone audio on your Dialpad Standard phone system in no time!
Before you begin, save the audio program sent from our studios to your computer, then follow the steps below to add custom telephone on hold to your Dialpad Standard phone system:
Your custom telephone on hold audio now plays to every caller via your Dialpad Standard phone system!
Questions? Call Telephone On Hold, part of the www.OnHold.com family, at 1-888-321-8477!
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Why does your business need telephone on hold?
Thousands of calls are placed on hold each day. Whether you are a medical practice and need to look up a patient’s history, a towing company transferring a call, or a veterinary clinic during the busy flea & tick season, you place clients on hold. Telephone on hold is an ideal time to inform callers about current specials, entertain them with company history or tell them about your products and service.
Visit www.TelephoneOnHold.com (part of the www.OnHold.com family) or call 1-888-321-8477 to learn more!
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Speaking of happy … don’t leave your callers in silence … an engaged caller is a happy caller!
When you place a caller on hold in silence, the wait time feels annoyingly long & may result in the caller hanging up & calling your competitor. Or they may think you hung up on them. A custom telephone on hold program is an economical, easy way to engage your callers & increase revenue for your business. Call 1-888-321-8477 & ask about our Fall promotion!
www.TelephoneOnHold.com, part of the www.OnHold.com family
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Adding custom telephone on hold to your Comcast Business VoiceEdge phone service.
You’ll need the on hold audio file provided by our studios, and your custom telephone on hold will be up & running with your Comcast Business VoiceEdge phone system in no time!
To Access Music on Hold settings, sign into your Comcast Business My Account online and select the Business VoiceEdge Manager from the Services menu.
Expand the Advanced Settings section and select Music On Hold
In the General Settings section, select the Pencil icon to edit the selected music
Upload the custom music on hold audio file sent by our studios.
Enable music to play during Call Hold and Call Park.
Select the check mark to confirm
In the Internal Call Settings section, select the Pencil icon to edit Music On Hold settings for internal callers.
Select “Play Custom Music File”
Select the check mark to confirm.
You’re ready to play custom on hold messaging to every caller via your Business VoiceEdge service!
Questions? Call Telephone On Hold (part of the www.OnHold.com family) at 1-888-321-8477!
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Add Custom Telephone On Hold to Your Mitel MiCloud Connect Phone System
Note: you must be a Decision Maker or Phone Manager to upload your custom Telephone On Hold marketing for your Mitel MiCloud Connect phone system.
To add the Telephone On Hold audio file to use as an on hold music resource:
Log in to the “MiCloud Connect” Portal
On the “Phone System” menu, click “On Hold Music”
Under “Manage Files”, click “Add Music” in the toolbar
The “Upload On Hold Music” dialog box will display
Next to “File to Upload”, click “Browse”
Navigate to your computer & select the TelephoneOnHold.com custom music on hold audio file to upload, and then click “Open”
In the “Description” field, enter a short description of the on hold music audio
Click “OK” to add the on hold music resource
Questions? Call 1-888-321-8477 or visit TelephoneOnHold.com, part of the OnHold.com family.
#TelephoneOnHold #Mitel #MusicOnHold #MiConnect #MessageOnHold #VoIPAudio #MarketingOnHold #AudioforVoIP
Connecting the Telephone On Hold player to your Avaya IP Office 500 phone system is quick & easy! Onsite, you have an Avaya IP Office control unit (the “brain” of your phone system) – this is typically located in a server room. There is a port on the back of the control unit labeled “AUDIO”. Connect the music on hold player to the “AUDIO” port via the RCA audio cable provided with the music on hold player – you’ll need to attach the 1/8” adapter included with the RCA cable. The other end of the RCA audio cable connects to the music on hold player. It’s as easy as connecting a cable or satellite box to a TV!
Our Telephone On Hold (part of the OnHold.com family) support team is available to assist you via telephone at 1-888-321-8477 if you encounter any questions.
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Custom Telephone On Hold for Vonage Business Phone Service
Below are instructions for changing your custom music on hold for your Vonage Business phone service:
First, you’ll need the on hold program provided by our studios. Your custom music on hold will be up & running with your Vonage Business phone service in no time!
Log into your Online Account
Go to PBX Settings
Go to Hold Music
Select “Upload Audio File”
Browse your PC for your custom Telephone On Hold audio file & upload
Click “Save” to confirm
You’re ready to play your telephone on hold messages to every caller via your Vonage phone service!
Questions? Call Telephone On Hold (part of the OnHold.com family) at 1-888-321-8477. Ask us about custom auto-attendant greetings, too!
#OnHold #Vonage #MusicOnHold #MessageOnHold #VoIP
Before you begin, save your Telephone On Hold audio file to a convenient location on your computer (we recommend creating a “MOH” or “OnHold” folder on your desktop)
Questions? Give Telephone On Hold (part of the www.OnHold.com family) a call at 1-888-321-8477!
Happy Fourth of July!
Are your patients losing patience with your medical practice?
Instead of adding staff or burdening your staff with more tasks, add custom auto-attendant greetings and telephone on hold messages to alleviate patient frustration & improve call flow. This allows your medical office staff to better support your patients, saving your practice time and money. A properly designed auto-attendant greeting offers patient direction, moves calls through to the appropriate department and offers emergency instruction. Custom music on hold messages inform patients about your cancellation policy, appointment instructions, refill authorizations, and much more.
Call our experienced medical marketing team at 1-888-321-8477.
Telephone On Hold, part of the OnHold.com family.
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Happy Father's Day from Telephone On Hold!
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Easily upload custom music on hold from Telephone On Hold (supported by OnHold.com) to your Net2Phone VoIP phone system by following the steps below.
You’re ready to play your custom Telephone On Hold messages to every caller via your Net2Phone VoIP phone system!
Questions? Call 1-888-321-8477 or visit www.TelephoneOnHold.com for assistance!
#TelephoneOnHold #Net2Phone #MusicOnHold #VoIP #VoIPAudio
Telephone On Hold
We're here to help your business create a great on-hold experience. We've been very fortunate to assist thousands of small and large businesses with their on-hold marketing. Have fun reading a few posts of our blog! Have a question? Give us a call at 1-866-359-4653.
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