Patients have questions about appointments and concerns about symptoms they are experiencing, increasing the call time burden for medical staff and extending hold times for patients. A reliable, customized telephone audio solution will assist medical teams, offering improved patient support.
A custom medical office auto-attendant greeting provides instructions for patients experiencing a health issue and directs callers to the proper department. An afterhours greeting offers directives for an emergency outside of business office hours. As well, custom greetings encourage callers to visit your website and social media for non-emergency support.
As the information publicly available can be confusing, misleading, and frightening, doctors’ offices, hospitals, and urgent care facilities are using custom telephone messages to provide accurate information and guidance.
Provide patients a consistent, educational, and comforting telephone experience. Contact TelephoneOnHold.com, part of the OnHold.com family, at 1-888-321-8477 to learn ways we will help you improve patient care.
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During these extraordinary times, Telephone On Hold has been helping medical practices communicate vital information to patients about the new ways of doing business. From the safest face coverings to what to do when they arrive for their scheduled appointment, we know that patients have many questions. With increased phone calls, and call duration, it’s more important than ever to provide clear messaging to patients. Trust us to assist in welcoming patients back with a thoughtful, concise approach.
Visit TelephoneOnHold.com/Medical.html or OnHold.com/Medical.html or call 1-888-321-8477 to discuss your medical office needs.
TelephoneOnHold.com (Part of the OnHold.com Family)
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Patients are calling with questions about appointments and concerns about symptoms they are experiencing, increasing the burden for medical office staff and prolonging hold times for patients. A consistent, customized telephone audio solution will assist healthcare teams, offering better quality patient support.
A custom healthcare auto-attendant greeting offers guidelines for patients experiencing a health issue and directs callers to the appropriate department. An afterhours greeting provides patient directives for an emergency outside of office hours. As well, custom greetings encourage callers to utilize your website and social media for non-emergency assistance.
As the information publicly available can be confusing, misleading, and frightening, doctors’ offices, hospitals, and urgent care facilities are using custom on hold messages to provide accurate information and guidance.
TelephoneOnHold.com (part of the OnHold.com family) develops custom on hold programs for the healthcare industry to help allay patient fears, deliver valuable tips, and offer support. Provide your patients a reliable, informative, and reassuring telephone experience. Contact Telephone On Hold at 1-888-321-8477 to learn ways we can help you improve patient care.
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Although for most of us, school has just let out for summer break, this is the perfect time for businesses to use their hold time to remind callers about back to school. A few examples of message on hold for summer:
866-359-4653 | TelephoneOnHold.com
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Telephone On Hold
We're here to help your business create a great on-hold experience. We've been very fortunate to assist thousands of small and large businesses with their on-hold marketing. Have fun reading a few posts of our blog! Have a question? Give us a call at 1-866-359-4653.
Music On Hold Marketing
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