Medical Office Telephone Audio Soothes Nervous Callers and Provides Vital Information
Medical offices are fielding more phone calls than ever. Patients have questions about scheduling appointments for tests and vaccinations, increasing the call burden for medical staff and extending hold times for patients. A reliable, custom telephone audio solution will assist medical teams, offering improved patient support.
A customized medical practice auto-attendant greeting gives instructions for patients experiencing a health issue and directs callers to the proper department. An afterhours greeting offers directives for emergency contact outside of office hours. In addition, custom greetings encourage callers to visit your website and social media for non-emergency support.
As publicly available information can be confusing, false, and alarming, doctors’ offices, hospitals, and urgent care facilities are using custom telephone messaging to provide accurate information and supportive guidance.
Provide patients a reliable, informative, and reassuring telephone experience. Contact Telephone On Hold, supported by OnHold.com at 1-888-321-8477 to learn ways we will help you improve patient care.
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During these extraordinary times, Telephone On Hold has been helping medical practices communicate vital information to patients about the new ways of doing business. From the safest face coverings to what to do when they arrive for their scheduled appointment, we know that patients have many questions. With increased phone calls, and call duration, it’s more important than ever to provide clear messaging to patients. Trust us to assist in welcoming patients back with a thoughtful, concise approach.
Visit TelephoneOnHold.com/Medical.html or OnHold.com/Medical.html or call 1-888-321-8477 to discuss your medical office needs.
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Although for many, school has only recently let out for summer break, now is the perfect time for businesses to use their hold time to remind callers about back to school promotions, services and programs. A few examples of message on hold for summer:
At TelephoneOnHold.com, we know message on hold. Give us a call at 866-359-4653 today to learn more about using your hold time to educate callers and increase revenue!
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Medical Office Music On Hold from Telephone On Hold
As medical professionals, you understand the value of phone calls. Your telephone is the lifeline of your practice – appointments are set, inquiries are made, and appointments are confirmed or shifted. Over 70% of callers to medical professionals are placed on hold. The average hold time is over 40-seconds, making this a perfect opportunity to communicate, educate and impress your patients with a Telephone On Hold music and messaging on hold solution. Reinforce the benefits of regular exams, available cosmetic options, doctor training, and much more!
Medical Office Music On Hold Winter - Cold and flu season is one of the busiest times for medical offices. Remind callers to schedule or come in for their flu shots – let them know the benefits of protecting themselves and those around them. Encourage callers to use up their insurance or flexible spending benefits before the end of the year.
Contact Telephone On Hold at 866-359-4653 to hear more about how we can help your practice improve patient communication & increase revenue!
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We're here to help your business create a great on-hold experience. We've been very fortunate to assist thousands of small and large businesses with their on-hold marketing. Have fun reading a few posts of our blog! Have a question? Give us a call at 1-866-359-4653.
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