Creating your custom on-hold script is fun and easy with Telephone On Hold – because we do it for you! All it takes is a phone call.
Your script consultant will contact you right after you become our client, and we’ll set up a mutually convenient time for a phone meeting. Typically, our phone interviews take about 15 and 20 minutes.
Before the phone call, your script consultant will review your website for key points that make your business stand out from the crowd. When we call, we’ll use that phone time to get better acquainted, to talk about your on-hold marketing goals and to learn about other valuable information you’d like us to include. We’ll look for ways that your on-hold program can help drive revenue to your business, by introducing products and services your callers might otherwise overlook.
Once the call is complete, we go to work on your script draft. Typically, we write about 800 words for each custom script, divided into about eight to ten statements. Each statement addresses a different topic. We keep the statements relatively concise and to the point, then invite your caller to either go to your website (a great resource that they might not normally use) or ask for more details when you come back to their call.
Remember that your audience is on hold and waiting to talk to you – so the idea is to introduce a topic, and encourage them to seek more information about it. Remember, too, that they already have a reason for calling, and they’ll be thinking about that while they hear your on hold program. If your business has ongoing specials, events or seasonal changes, we’ll develop a script that can be updated according to your needs and the plan you have chosen.
When the script draft is complete, we’ll email it to you along with a link to our website’s Soundstage page. It’s fun to listen to our voices and music while you read your draft! You’ll start to see how the whole program will come together for your callers. We’ll invite you to review the script draft and make as many changes as you feel it needs. We’ll work together to refine the script until it is exactly right for your business and goals.
Then – it’s off to the studio to record and produce your program. Could it be any easier?
Call TelephoneOnHold.com at 866-359-4653 to hear more about how to put a custom Telephone On Hold script to work for your business!
TelephoneOnHold.com | 866-359-4653
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Script Writing for Message On Hold by TelephoneOnHold.com
A message on hold script from TelephoneOnHold.com is more than just "thank you for holding, your call is important to us" messaging. After all, we have all heard generic messages on hold so often that we tune them out!
When TelephoneOnHold.com develops a message on hold script, we review the client's website, social media, marketing materials, etc. The next step is a discovery interview with our client. The discovery interview provides an opportunity for our client to convey the information they feel is relevant for their message on hold. It is also an opportunity for our expert message on hold script designers to make recommendations for information to be included in the message on hold production such as additional services the client should reference to increase additional revenue. As an example, a dental practice message on hold should include Zoom! teeth whitening, Invisalign, or ViziLite screening services as well as any specialty equipment such as Biolase laser or CEREC machine. Once TelephoneOnHold.com has cultivated the message on hold information, we create a script to send to our client for approval. We will discuss the next step - the voice talent - in a future post!
Call TelephoneOnHold.com today at 866-359-4653 & visit us at www.telephoneonhold.com.
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Radio On Hold by TelephoneOnHold.com
When callers are placed on hold at your business, do they hear the local radio station? In addition to this being illegal, it could result in callers hearing an advertisement for your competitor or offensive language. At TelephoneOnHold.com, we have experience writing messages (scripts) for on hold productions that are entertaining, informative, conversational, and educational. When a caller is on hold, they are a captive audience - no other form of marketing offers this unique, targeted experience. Don't waste your caller's time on hold by playing music they already know (and is likely not legal) or forcing them to listen to DJs discuss mundane topics. Keep your callers on the line with informational, creative music and message on hold from TelephoneOnHold.com!
Call TelephoneOnHold.com at 866-359-4653 and visit us at www.telephoneonhold.com.
TelephoneOnHold.com | 866-359-4653
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Telephone On Hold
We're here to help your business create a great on-hold experience. We've been very fortunate to assist thousands of small and large businesses with their on-hold marketing. Have fun reading a few posts of our blog! Have a question? Give us a call at 1-866-359-4653.
Music On Hold Marketing
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