Changing your marketing on hold messages for your Weave phone system.
You’ll need the audio file provided by Telephone On Hold, and your customized on hold messages will be up & running with your Weave phone system in no time!
We have extensive experience creating custom message on hold for Weave (and many other phone systems). To add your Telephone On Hold music on hold messaging to your Weave practice phone system:
A tip from the dental marketing authorities at TelephoneOnHold.com – use on hold messaging to remind callers about additional revenue boosting services you offer such as custom-fitted mouth guards.
Questions? Call TelephoneOnHold.com (part of the OnHold.com family) at 1-888-321-8477!
Instructions accurate as of 2/2020
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Telephone On Hold Music On Hold for VoIP Phone Systems
Most Internet based phone systems allow for upload of custom music on hold messages. An important detail to ask your Internet phone provider is how your music on hold message plays – whether it starts at the beginning every time a call is placed on hold or runs in a loop, or if they allow randomization of telephone on hold audio file playback. A professional audio studio knows how to create on hold messaging to work best with any of these scenarios.
Call TelephoneOnHold.com, part of the OnHold.com family, at 1-888-321-8477 to learn more!
TelephoneOnHold.com | 1-888-321-8477
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Medical offices are experiencing a surge of phone calls due to Coronavirus COVID-19. Patients are calling with questions and concerns about appointments or symptoms they are experiencing, overwhelming medical office staff. A cohesive custom telephone audio solution will assist medical teams, offering improved patient support. In this evolving time, it is critical for the healthcare industry to provide accurate information to callers. Per American Medical Association (AMA) recommendations: “Utilize a recorded message where possible advising patients how to self-screen and to advise those who have recently traveled to self-quarantine if recommended by the CDC and/or their state or local department of health.”
A custom healthcare auto-attendant daytime greeting offers guidelines for patients experiencing a medical issue and directs callers to the appropriate department. An afterhours greeting provides patient instructions for an emergency outside of office hours. As well, custom greetings encourage callers to utilize your website and social media for non-emergency assistance.
Use the time a caller to your medical office is on hold to calm anxious patients, educate callers about Coronavirus COVID-19 directives and reassure patients that you are adhering to the latest AMA, CDC and WHO directives. Provide your callers a reliable, informative, and reassuring telephone experience.
Call Telephone On Hold (part of the OnHold.com family) at 1-888-321-8477 to learn more or visit OnHold.com/Medical
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According to the National Pest Management Association (NPMA), the pest control industry has been designated essential by most states during the Coronavirus COVID-19 outbreak. While updating your website and social media, don’t forget your auto-attendant, greetings, and on hold messaging. You’re likely experiencing a higher than normal call volume, and keeping those callers on the phone, and informed, is imperative.
Be sure to market your vital residential and commercial cleaning, sanitizing and disinfecting services. Educate callers about standard services such as flea, tick, rodent, termite and mosquito control. As many of these services are conducted on the exterior of residential and commercial buildings, there is limited, if any, social interaction required.
Use the time a client is on hold to reassure them your pest control business is following CDC business guidelines to protect them, their home or business and your employees. Explain additional sanitization practices, operational safety gear, personal protection equipment and employee wellness assessments.
Call TelephoneOnHold.com (part of the OnHold.com family) at 1-888-321-8477 to learn more or visit OnHold.com/Pest-Control
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Restaurant Telephone Audio Messaging and Marketing During the Coronavirus COVID-19 Pandemic
As many restaurants are unable to offer dine in service due to Coronavirus COVID-19, and people are following CDC recommendations for social distancing, calls are growing exponentially for restaurant takeout, curbside delivery and residential and business delivery. At a time when your restaurant, pizzeria or QSR is seeing a spike in “to go” business, you’re bound to handle more calls, place more calls on hold, and for longer periods of time.
This is where custom greetings, voice prompts and on hold messaging will serve dual purposes – to educate callers about your available services and increase profits by marketing your appetizers, sides, desserts, and beer and wine delivery. While this is no doubt a time of adjustment for the restaurant industry, use the increased phone traffic to propel your revenue-boosting add-ons.
Also, here are a few Coronavirus COVID-19 tips from US Foods: Make it easy for your customers and new customers to find you and call you. As circumstances are rapidly changing, ensure your information is current and up to date. Promote that you have a dedicated space for curbside pickup, with dedicated times, to limit physical interaction.
Call Telephone On Hold (part of the OnHold.com family) at 1-888-321-8477 to learn more or visit OnHold.com/Restaurant.
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How to Upload Your Telephone On Hold Customized Music On Hold for Jive Business Voice Over IP Service
You’ll need the customized music on hold message file provided by Telephone On Hold. Your customized music on hold messaging audio will be up & running with your Jive Business Voice Over IP Service in no time!
Add Customized Music On Hold to your Jive Business Voice Over IP setup by following these instructions:
From your Jive Administrator Login: (Note: File sizes should not exceed 150 megabytes)
1. Click Hold Music in the left sidebar.
2. Click Uploaded Music.
3. Click UPLOAD MUSIC
4. Browse for your Telephone On Hold Custom Music on Hold file from your computer & select the file.
Tip: Click the edit icon to rename the new uploaded file if desired.
You’re ready to play your TelephoneOnHold.com (part of the OnHold.com family) music on hold marketing to every caller via your Jive Business Voice Over IP Service!
Questions? Call TelephoneOnHold.com at 1-888-321-8477!
How to Upload Your Telephone On Hold Customized Music On Hold for Fonality PBXtra Systems from Telephone On Hold (part of the OnHold.com family)
You’ll need the customized music on hold audio file provided by the Telephone On Hold OnHold.com studios. Your customized marketing on hold will be up & running with your Fonality PBXtra Systems service in no time!
Upload a New Telephone On Hold Customized Music on Hold File:
You’re ready to play your customized music on hold messaging to every caller via your Fonality PBXtra Systems phone!
Questions? Call OnHold.com at 1-888-321-8477!
Music on hold playback for VoIP Phone Systems (also called IP, cloud based or hosted phone systems):
Most Internet based phone systems allow for upload of custom on hold marketing audio. An important point to ask your Internet phone provider is how your music on hold plays – whether it starts at the beginning with every call or runs in a loop, or if they allow randomization of music on hold audio file playback. A professional audio studio knows how to create marketing on hold to work best with any of these scenarios.
Call Telephone On Hold (part of the OnHold.com family) at 1-888-321-8477 to hear more!
Car dealerships, automotive repair shops, and rental agencies rely on TelephoneOnHold.com (part of the OnHold.com family) for their music on hold marketing needs.
Automotive dealerships and repair shops rely a great deal on phone traffic. As a rule of thumb, 70% of these callers are placed on-hold. The Auto On Hold Profit System can convert this hold-time into a powerful opportunity to up-sell, cross promote, highlight specials and lesser known services.
Here’s what the Auto on Hold Profit System can do for your dealership or repair shop:
1. Generate more business for your sales, service and parts departments.
2. Emphasize the importance of having skilled technicians take care of their vehicle’s every need.
3. Greatly reduce hang-ups – thus increasing your overall revenue.
4. Enhance your dealership and/or body shop image.
5. Answer caller’s common questions – hours, website, location, etc. (This will free your staff up for more important questions and inquiries.)
6. Emphasize the importance of regular vehicle maintenance schedule.
7. Brag about your dealership’s reputation, history, community involvement and specials. Use your hold-time to tell callers about your loaner car program, or well-equipped waiting room.
8. Convert callers into true walk-in prospects for your dealership and/or body shop.
9. Generate excitement about new vehicle models. Generate additional test-drives – thus additional sales.
10. Educate callers about your service appointment cancellation policy – reducing no-shows!
Call today to learn more about the Auto On Hold Profit System. 1-888-321-8477.
Telephone On Hold
We're here to help your business create a great on-hold experience. We've been very fortunate to assist thousands of small and large businesses with their on-hold marketing. Have fun reading a few posts of our blog! Have a question? Give us a call at 1-866-359-4653.
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