Patients are calling with questions about appointments and concerns about symptoms they are experiencing, increasing the burden for medical office staff and prolonging hold times for patients. A consistent, customized telephone audio solution will assist healthcare teams, offering better quality patient support.
A custom healthcare auto-attendant greeting offers guidelines for patients experiencing a health issue and directs callers to the appropriate department. An afterhours greeting provides patient directives for an emergency outside of office hours. As well, custom greetings encourage callers to utilize your website and social media for non-emergency assistance.
As the information publicly available can be confusing, misleading, and frightening, doctors’ offices, hospitals, and urgent care facilities are using custom on hold messages to provide accurate information and guidance.
TelephoneOnHold.com (part of the OnHold.com family) develops custom on hold programs for the healthcare industry to help allay patient fears, deliver valuable tips, and offer support. Provide your patients a reliable, informative, and reassuring telephone experience. Contact Telephone On Hold at 1-888-321-8477 to learn ways we can help you improve patient care.
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Customized music on hold is quick and easy with TelephoneOnHold.com
(part of the OnHold.com family)
Custom scripting, professional narration, and studio productions are created to impress callers, educate them about available services and products, and to keep them from hanging up.
Visit TelephoneOnHold.com or OnHold.com for more info or call 1-888-321-8477 for more information.
You’ll need the on hold program file provided by TelephoneOnHold.com and your customized music on hold messaging will be up & running with your Verizon One Talk phone service in no time!
Add a custom music on hold program to your Verizon One Talk phone service by following these instructions:
Log in to your Verizon One Talk “My Business” web portal:
From the 'Product Tools' section, click One Talk.
From the dropdown, select the appropriate group then click the Features tab.
From the 'Business Features' section, select Music On Hold.
Click the Feature Settings switch to enable or disable .
Select “Upload custom music”
Click Upload then select the Telephone On Hold custom music on hold program file from your computer
You’re ready to play your custom music on hold messages from TelephoneOnHold.com to every caller via your Verizon One Talk phone service!
Questions? Call Telephone On Hold, Part of the OnHold.com Family at 1-888-321-8477!
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Note: Information is current as of 1/2020. Please contact your Verizon One Talk agent to ensure this feature is available to you.
Car dealerships, automotive repair shops, and rental agencies rely on TelephoneOnHold.com for their music on hold marketing needs.
Automotive dealerships and repair shops rely a great deal on phone traffic. As a rule of thumb, 70% of these callers are placed on-hold. The Auto On Hold Profit System can convert this hold-time into a powerful opportunity to up-sell, cross promote, highlight specials and lesser known services.
Here’s what the Auto on Hold Profit System can do for your dealership or repair shop:
1. Generate more business for your sales, service and parts departments.
2. Emphasize the importance of having skilled technicians take care of their vehicle’s every need.
3. Greatly reduce hang-ups – thus increasing your overall revenue.
4. Enhance your dealership and/or body shop image.
5. Answer caller’s common questions – hours, website, location, etc. (This will free your staff up for more important questions and inquiries.)
6. Emphasize the importance of regular vehicle maintenance schedule.
7. Brag about your dealership’s reputation, history, community involvement and specials. Use your hold-time to tell callers about your loaner car program, or well-equipped waiting room.
8. Convert callers into true walk-in prospects for your dealership and/or body shop.
9. Generate excitement about new vehicle models. Generate additional test-drives – thus additional sales.
10. Educate callers about your service appointment cancellation policy – reducing no-shows!
Call today to learn more about the Auto On Hold Profit System. 1-888-321-8477
TelephoneOnHold.com, Part of the OnHold.com Family
Telephone On Hold
We're here to help your business create a great on-hold experience. We've been very fortunate to assist thousands of small and large businesses with their on-hold marketing. Have fun reading a few posts of our blog! Have a question? Give us a call at 1-866-359-4653.
Music On Hold Marketing
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