You may recall a shampoo commercial from years ago that chanted “you’ll tell two friends, and they’ll tell two friends, and they’ll tell two friends…” while the picture kept dividing into more and more shampooing people. These days, social media has changed the concept of “word of mouth” to “word of mouse” as we click our way through the various postings of our friends and colleagues. Mouth or mouse, anyway you share it, a referral is a good thing, and most businesses are delighted to receive them. In fact, a referral can be elevated to a testimonial and used for marketing by the company itself, and is one of the most effective ways to market and build trust in a brand. But the most persuasive marketing is still the most personal – people tend to believe what a trusted friend or colleague has to say about a product or service. So – use that power! When you like a product or service, tell two friends! And they’ll tell two friends…..and they’ll tell two friends….about Telephone On Hold. Thanks for your referrals!
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Congratulations to our latest Client Of The Month, Synergi MedSpa! Located in Chesterfield Valley, Missouri, and a valued client of Telephone On Hold since 2005, Synergi MedSpa is no stranger to honors. They have been selected as one of the top five favorite medical spas in the nation by their industry peers! Synergi MedSpa is dedicated to providing the most advanced procedures, like Botox, Juvederm, Latisse, ultherapy, microdermabrasion, laser hair and tattoo removal, using cutting edge technology. Their clients receive the newest breakthroughs available in aesthetic enhancements in a premier atmosphere that focuses on each individual’s needs throughout every stage of the treatment process. Here’s what Synergi MedSpa Director Michelle Somers has to say about her experience with Telephone On Hold.
I have worked with Justin since our business began in 2005 and wouldn’t consider switching to any other service. They are very responsive, professional and personable. The turnaround time on production changes never ceases to impress me. Clients often inquire about the on-hold messages when we return to line. I would highly recommend Telephone On Hold for your on-hold service.
Michelle gave us a rousing endorsement! She remarked that their on-hold programming from Telephone On Hold provides all of the following benefits to their company:
1. Creates a professional image for our business/practice
2. Educates our callers about our services
3. Promotes new services and products
4. Keeps our callers from hanging up
5. Frees our staff to answer more complex questions
6. Affordable marketing option for our business/practice
7. Knowledgeable assistance with equipment decisions and troubleshooting
8. Responsive and professional customer service
9. Quality work and quick turnaround time for programs and changes
10. Experienced people make it easy to complete the script and program
11. Talent and music roster allows us to customize our program to suit our taste
Thanks for your testimonial, Michelle! We’re proud to feature Synergi MedSpa as our Client Of The Month!
If your medspa is looking for a great on-hold experience please visit http://www.telephoneonhold.com/day-spas--med-spas.html
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Telephone On Hold
We're here to help your business create a great on-hold experience. We've been very fortunate to assist thousands of small and large businesses with their on-hold marketing. Have fun reading a few posts of our blog! Have a question? Give us a call at 1-866-359-4653.
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