It's National Telephone Day - take a few minutes to reach out and call someone today!
TelephoneOnHold.com | 1-888-321-8477
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Did you know that about 73% of the land in the continental United States is privately owned? That means that landowners can be a driving force when it comes to conservation in this country. If each American landowner converted half of their yard to productive native plants – which can also be quite beautiful and relatively carefree – we could restore more than 20 million acres of ecologic wasteland to productive ecosystems that would support healthy insect populations, birds, and more. That’s more than the combined areas of the Everglades, Yellowstone, Yosemite, Grand Teton, Canyonlands, Mount Rainier, North Cascades, Badlands, Olympic, Sequoia, Grand Canyon, Denali and the Great Smoky Mountains national parks. Lawn grass may be a status symbol, but it’s an ecologically destructive one that does not support diverse food webs and vital pollinator communities. It also contributes to water and air pollution due to the chemicals and gasoline used to maintain it. In total, lawns in the continental United States cover an area the size of New England. Do the earth a favor – and convert some of your yard to productive native plants. And, at TelephoneOnHold.com, we hope you do your callers a favor – and entertain and inform them with great music on hold.
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Medical offices are experiencing a surge of phone calls due to Coronavirus COVID-19. Patients are calling with questions and concerns about appointments or symptoms they are experiencing, overwhelming medical office staff. A cohesive custom telephone audio solution will assist medical teams, offering improved patient support. In this evolving time, it is critical for the healthcare industry to provide accurate information to callers. Per American Medical Association (AMA) recommendations: “Utilize a recorded message where possible advising patients how to self-screen and to advise those who have recently traveled to self-quarantine if recommended by the CDC and/or their state or local department of health.”
A custom healthcare auto-attendant daytime greeting offers guidelines for patients experiencing a medical issue and directs callers to the appropriate department. An afterhours greeting provides patient instructions for an emergency outside of office hours. As well, custom greetings encourage callers to utilize your website and social media for non-emergency assistance.
Use the time a caller to your medical office is on hold to calm anxious patients, educate callers about Coronavirus COVID-19 directives and reassure patients that you are adhering to the latest AMA, CDC and WHO directives. Provide your callers a reliable, informative, and reassuring telephone experience.
Call Telephone On Hold (part of the OnHold.com family) at 1-888-321-8477 to learn more or visit OnHold.com/Medical
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According to the National Pest Management Association (NPMA), the pest control industry has been designated essential by most states during the Coronavirus COVID-19 outbreak. While updating your website and social media, don’t forget your auto-attendant, greetings, and on hold messaging. You’re likely experiencing a higher than normal call volume, and keeping those callers on the phone, and informed, is imperative.
Be sure to market your vital residential and commercial cleaning, sanitizing and disinfecting services. Educate callers about standard services such as flea, tick, rodent, termite and mosquito control. As many of these services are conducted on the exterior of residential and commercial buildings, there is limited, if any, social interaction required.
Use the time a client is on hold to reassure them your pest control business is following CDC business guidelines to protect them, their home or business and your employees. Explain additional sanitization practices, operational safety gear, personal protection equipment and employee wellness assessments.
Call TelephoneOnHold.com (part of the OnHold.com family) at 1-888-321-8477 to learn more or visit OnHold.com/Pest-Control
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