Restaurant Telephone Audio Messaging and Marketing During the Coronavirus COVID-19 Pandemic
As many restaurants are unable to offer dine in service due to Coronavirus COVID-19, and people are following CDC recommendations for social distancing, calls are growing exponentially for restaurant takeout, curbside delivery and residential and business delivery. At a time when your restaurant, pizzeria or QSR is seeing a spike in “to go” business, you’re bound to handle more calls, place more calls on hold, and for longer periods of time.
This is where custom greetings, voice prompts and on hold messaging will serve dual purposes – to educate callers about your available services and increase profits by marketing your appetizers, sides, desserts, and beer and wine delivery. While this is no doubt a time of adjustment for the restaurant industry, use the increased phone traffic to propel your revenue-boosting add-ons.
Also, here are a few Coronavirus COVID-19 tips from US Foods: Make it easy for your customers and new customers to find you and call you. As circumstances are rapidly changing, ensure your information is current and up to date. Promote that you have a dedicated space for curbside pickup, with dedicated times, to limit physical interaction.
Call Telephone On Hold (part of the OnHold.com family) at 1-888-321-8477 to learn more or visit OnHold.com/Restaurant.
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